[mo...] Posted April 22, 2022 Share Posted April 22, 2022 hi i have a big problem about atos core. after calibration i check accuracy. every thing is good. after 2 hours i check accuracy again i have more than 0.4 mm error in 300 mm diameter. What should I do to solve this problem? Link to comment https://qualityforum.zeiss.com/topic/845-problem-in-atos-core-accuracy/ Share on other sites More sharing options...
[58...] Posted April 22, 2022 Share Posted April 22, 2022 Hi Mohsen, I think this is something to discuss with your local distributor. We should see your project and calibration data to evaluate the accuracy and discuss the cause of that. Please reach out to your local distributor or alternatively support@gom.com. Best regards, Matthias Link to comment https://qualityforum.zeiss.com/topic/845-problem-in-atos-core-accuracy/#findComment-2597 Share on other sites More sharing options...
[mo...] Posted April 22, 2022 Author Share Posted April 22, 2022 Hi mr Matthiass i am in Iran. also i sent email to gom support. but i dont give any feedback. i think that Gom co. dont like to reply my email. because my country is in sanction. but i have gom products at 2007 . can you check my system by remote desktop? Link to comment https://qualityforum.zeiss.com/topic/845-problem-in-atos-core-accuracy/#findComment-2603 Share on other sites More sharing options...
[mo...] Posted June 20, 2022 Author Share Posted June 20, 2022 Hi mr MathiaI I called your distibuter in Turkey(cadem Co. Mr baris ceylan) and hetold me that we could not support you. can you help me ? Link to comment https://qualityforum.zeiss.com/topic/845-problem-in-atos-core-accuracy/#findComment-3427 Share on other sites More sharing options...
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