[Jo...] Posted February 20, 2023 Share Posted February 20, 2023 Hello, I've just received a new workstation (laptop) for my offline Calypso. This system runs like almost all new computers on Windows 11. When I start my license activation tool after installing Calypso the tool won't see my license dongle. (i.e. it is not communicating). The dongle is seen by the USB connection, and other USB drives work as well. Are there more people with the same problem because I can't believe I'm the only one with this problem, and is there a solution? Our IT doesn't want to downgrade my system to Windows 10. Thanks in advance, Johan. Link to comment Share on other sites More sharing options...
[Re...] Posted February 20, 2023 Share Posted February 20, 2023 Hello, did you use the <Zeiss License Management Tool> or the old one? Link to comment Share on other sites More sharing options...
[No...] Posted February 20, 2023 Share Posted February 20, 2023 Got to C:\ProgramData\Zeiss\License\ and see if there's one or more files ending on *.lic and with the serial number of your offline seat in the name. If not, copy the file(s) over from the old laptop or the license file you received from Zeiss. Link to comment Share on other sites More sharing options...
[Ri...] Posted February 20, 2023 Share Posted February 20, 2023 I had nothing but headaches trying to use Win11, ended up reverting my (New Intel) laptop back to Win10. As far as a I know, Calypso doesn't support Win11. Link to comment Share on other sites More sharing options...
[Jo...] Posted February 20, 2023 Author Share Posted February 20, 2023 @ Reiner Gerke, I've tried both, sadly no succes. That was the first suggestion i got from Zeiss, now they tell me that implementing Windows 11 is not their priority. Link to comment Share on other sites More sharing options...
[Jo...] Posted February 21, 2023 Author Share Posted February 21, 2023 Hello everybody, Thanks for the input, thanks to Norbert Bendl I've got it working by copying the license files to my new offline station. It seems to run right now. Regards, Johan Link to comment Share on other sites More sharing options...
[Ya...] Posted February 21, 2023 Share Posted February 21, 2023 Hello, i had to download the Zeiss Dongle Driver off Zeiss Portal. In the Download Center you can search for Dongle. The Driver is inside the Dropdown Miscellaneous. Link to comment Share on other sites More sharing options...
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