[Th...] Posted August 9, 2021 Share Posted August 9, 2021 Ever since I upgraded from Calypso 2019 to 2021 I've had this errors on some of the program that I've ran. This error pops up at the end of the run when it's trying to generate the piweb report.Untitled.png Link to comment https://qualityforum.zeiss.com/topic/9084-piweb-output-error/ Share on other sites More sharing options...
[Ro...] Posted August 12, 2021 Share Posted August 12, 2021 We are getting the same error message and when we don't get the error message it will not print also. Talked to tech support but have not got back to me yet. We also upgraded to 2021 Calypso. Thinking about going back to the older version Calypso. Link to comment https://qualityforum.zeiss.com/topic/9084-piweb-output-error/#findComment-41434 Share on other sites More sharing options...
[Te...] Posted August 13, 2021 Share Posted August 13, 2021 Did you update the PiWeb database? Calypso 2020 uses a different format. Link to comment https://qualityforum.zeiss.com/topic/9084-piweb-output-error/#findComment-41436 Share on other sites More sharing options...
[Pi...] Posted August 17, 2021 Share Posted August 17, 2021 We have the same problem. Zeiss Support told us to upgrade Calypso to 7.0.12. But they are not sure if this fixes the problem. We will do the update next week and will see if it works. Link to comment https://qualityforum.zeiss.com/topic/9084-piweb-output-error/#findComment-41438 Share on other sites More sharing options...
[Da...] Posted August 18, 2021 Share Posted August 18, 2021 We had the same problem, tech support updated the piweb dbase ext names and it went away. However several other 2021 problems caused us to roll back to 2020. Now the problem is back and the fix is not so easy. Love new releases ! Things that weren't broken show up broken. 🙄 Link to comment https://qualityforum.zeiss.com/topic/9084-piweb-output-error/#findComment-41440 Share on other sites More sharing options...
[Lu...] Posted August 19, 2021 Share Posted August 19, 2021 how to update PiWeb database? Link to comment https://qualityforum.zeiss.com/topic/9084-piweb-output-error/#findComment-41442 Share on other sites More sharing options...
[Mi...] Posted August 19, 2021 Share Posted August 19, 2021 use the ConvertPiWebDatabases utility. I believe is in your start menu under Calypso 2020 Link to comment https://qualityforum.zeiss.com/topic/9084-piweb-output-error/#findComment-41444 Share on other sites More sharing options...
[Wa...] Posted August 20, 2021 Share Posted August 20, 2021 Wir haben ebenfalls dieses Problem, wenn ich jedoch das Programm unter der neuen Version Calypso 2021 speichere funktioniert anschließend das Protokoll ohne Fehlermeldung, jedoch kann dies aus meiner Sicht nicht die Lösung sein, da wir sonst eine Ewigkeit benötigen um alle Programme neu abzuspeichern. Link to comment https://qualityforum.zeiss.com/topic/9084-piweb-output-error/#findComment-41446 Share on other sites More sharing options...
[Ün...] Posted August 27, 2021 Share Posted August 27, 2021 I don't think I will ever get a Calypso update again. We can't measure because we get the same errors after every update. It's also interesting that everyone has the same problem and Zeiss still hasn't intervened. Link to comment https://qualityforum.zeiss.com/topic/9084-piweb-output-error/#findComment-41448 Share on other sites More sharing options...
[ke...] Posted November 11, 2021 Share Posted November 11, 2021 It's November and we still have the same error message, mostly it shows up in AutoRun more so than in Calypso. Sent multiple reports for Zeiss, that replies it's a network issue, the IT guys of course and it is a program issue. Link to comment https://qualityforum.zeiss.com/topic/9084-piweb-output-error/#findComment-41450 Share on other sites More sharing options...
[Mi...] Posted November 15, 2021 Share Posted November 15, 2021 I get the error. Nothing to do with Network. My Prismo is a standalone machine. Have no idea whats going on with it... Link to comment https://qualityforum.zeiss.com/topic/9084-piweb-output-error/#findComment-41452 Share on other sites More sharing options...
[Jo...] Posted December 1, 2021 Share Posted December 1, 2021 We have been having the same problem here. It is very random, and there are a few variations, including the one I'm looking at on my offline seat (in Master mode - not Autorun) that states: "Unhandled exception: Index was outside the bounds of the array." (This program worked fine yesterday...) We are running Calypso 2021 with latest Service Pack from November 2021. These errors are only with piWeb reports, and happen both when we run a program on PC or server. 🙄 Link to comment https://qualityforum.zeiss.com/topic/9084-piweb-output-error/#findComment-41454 Share on other sites More sharing options...
[Da...] Posted December 8, 2021 Share Posted December 8, 2021 We have this intermittently on 2021 also, we have the latest patch installed and only ever seems to occurs in auto run. We did the PiWeb database update but it still happens randomly from time to time.. happens across all our 8 machines, very frustrating! Link to comment https://qualityforum.zeiss.com/topic/9084-piweb-output-error/#findComment-41456 Share on other sites More sharing options...
[Ju...] Posted November 27, 2022 Share Posted November 27, 2022 Has anyone found a solution for this error? Been getting it more and more often. Link to comment https://qualityforum.zeiss.com/topic/9084-piweb-output-error/#findComment-41458 Share on other sites More sharing options...
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