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Stylus Setup after software Upgrade


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Hello,
We have updated our software for calypso on an Zeiss Accura Vast XT, and we are having issues with calibrating the stylus. I have a sylus with 5 probes when I try to qualify each of the probes separately for the first time It will start the process but will crash on one of the probes as it goes around the calibration ball. Does anyone have any suggestions that will help us.

Thank You
Jim
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Have you verified if the orientation of the reference sphere is correct when you perform the reference sphere position?
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