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If you reach out I can give you a free copy of Solidedge

Are you directly connected between your computer and CMM? Did someone reboot the ethernet switch in between devices?

I have found that deleting and recreating the characteristic can help with this sort of error

I was suspicious that the magnetic plates could do the job, but we use the magnetic inspection arsenal sphere holder as well and it is great! You can just snap the sphere on and off the table and it remembers the position. Expensive, but Inspection Arsenal is just fantastic stuff.

You would need to find some local shop. We are using normal sticky ones, but we placed it on classic table magnet and used transparent coating to keep better cleaning and not spending too much on them 😄

Hi Volker. It looks like an interesting software. Do you know how well the converter works in regards to PMI? I'm looking for a good CAD converter so any input is appreciated.

Can someone help me out. I need to purchase some of the 3.0mm Coded Reference Targets. I have some of the Sticker ones Item Number:000250-0004-726. I need the same ones as those just magnetic.

Sorry, I can't do that. They types of features you are imagining do not exist on my part. I cannot create a plane or a circle that pertains to the model in a meaningful way. There is no slot either.

No idea what the cause is, but I see this once a month or so across all 6 of our machines, and it corresponds with a loss of connection to smart services, or at least a weird degraded connection where I get some live information but not all of it. Whenever this happens I will go out to the workstations and sign out of the active user account or just reboot entirely. There has to be something in the chain of services from tracer to CMM agent that falls over after a long period of time.

You can solve that by going to View > Filter pages > By page status and setting the radio button for pages with measured data and saving the report template.

Zum Glück ist nun morgen ein Techniker angemeldet...

I'm pretty new to designer, but I did think this would be easy. We have an automated cell, and sometimes the CMM inspection order isn't the same as the manufacturing order. I want to have a specific template just for this automated cell, utilizing the manufacturing time to sort the X axis. I know that I can click on "Direct Selection" in monitor and sort that way, but I'm wanting it to be automated for the other people viewing. The overall goal is to have trend charts that update automatically so operators can check in real time. Anyone have any ideas? I don't see any options in the line plot properties to change this. Sorry to post here, Piweb forum isn't as active.

Good morning, colleagues, I get the following error when running the report; however, if I go into the characteristic itself, the value does appear. What could be causing this?

I see a string of connect/disconnect activity on 10.05.26 between 9.44.03 am and 10.01.49 am, this is from one of the Micrua's, the other is similar. See attached dat file (renamed to a txt file for uploading. sm_events_10.06.26 550146.dat.txt

Moin, Sogar hier im fernen Norden Deutschlands läuft der Technikereinsatz von Zeiss sehr gut! Die Techniker sind sehr kompetent, Ersatzteile sind schnell geliefert und es wird auch mal kurz auf andere Dinge der älteren Maschinen geschaut. Tipp: Du hast einen Zeiss Vertrieb? Dann rufe den mal an, werde Deutlich und klar was du von Zeiss erwartest, setze eine erreichbare Frist für einen Rückruf und lass den Vertriebsmitarbeitenden mal seinen Job machen. Ansonsten hilf auch ein Anruf direkt in Oberkochen bei der Hot-Line. Hier ruhig und freundlich die dringliche Lage schildern. Meine Erfahrung dazu ist sehr positiv, in besonderen beim Vertrieb. Ich würde die Maschine nicht mehr betreiben denn der von die beschriebene Folgeschaden kann immens sein...

That works, but it still prints a blank page if there are not plots.

Hallo, meiner Erfahrung nach ist der Service in Österreich ausgezeichnet. Bei einem Defekt wurde mir innerhalb von 24 Stunden geholfen und das Problem behoben. Deshalb kann ich den Service nur positiv bewerten.

Hallo Es interessiert mich welche Erfahrungen Ihr mit dem Zeiss-Service so machen konntet. Leider muss ich hier in der Schweiz ein grottenschlechtes Zeugnis ausstellen... Unsere Prismo ultra hat ein defektes Luftlager an der X-Achse, welches ich telefonisch mit einem Techniker entdeckt habe. Das ist zwei Wochen her. Ich war eine Woche in den Ferien, passiert ist rein gar nichts. Ausser dass zwei neue Lager per Post angeliefert wurden. Telefonat gestern mit dem Support: ein Techniker wird sich melden. Bislang kein Rückruf. Des weiteren habe ich immer noch keinen Termin für die Reparatur. Das defekte Lager schleift direkt auf der Keramikachse.... tip top. Leider kann ich nicht auf die Messmaschine verzichten und muss weiter messen. Sie muss sehr langsam fahren, sonst geht sie auf Störung. Schade. Eine defekter PH10MQ Schwenkkopf an unserer Mitutoyo wurde zeitnah getauscht.

The standard equipment every average CMM guy keeps at hand 😜

@Dave Yeagly, Calypso utilizes your GPU and single-thread processing. Read/Write speeds from your storage drive also make a noticeable performance difference, and NVMe SSD drives work well in this regard. Keep in mind that your P5000 GPU is ten years old. Computer hardware ages similar to dog years, so your GPU can be viewed as a 70 year-old component. Calypso's CAD engine works surprisingly well with modern components.

I think you can scan it as curves and then measure their distance - one is inside other is outside. Otherwise i don't know if you can make intersection of torus and line or torus and plane to obtain circles - then intersection of line from their centers to obtain points at wall.

I got it wrong - it's one-wire where you have only two contacts as "+/-" and using parallel connection with resistor you can read it's value

I have a part that is a tube, the print wants us to measure wall thickness. What is the best way? I started out using FreeForm, then hoped to draw the info into a torus (OD and ID) then report the difference for the wall thickness of D2 for each and divide by 2 using a result element. In simulation, Torus to Torus it works. In real life, it not works. 😁 Im guessing I could do a bunch of symmetry points for the wall thickness.

I have one calibration program with a VAST XT Gold sensor; we automatically qualify the MasterProbe. The Reference Sphere (RS) is always in the same place on this setup (It's on a Micura 5x5x5). The RS is removed when running products and put in place when running qualification every Monday. It is located on an Inspection Arsenal plate. We do not have to manually reference the RS, it is all automatic. We use default search distance that is setup when you define the MasterProbe.

I am doing manual position, then program, but i think i'll try sphere on different position with one probe - i am curious too.