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I would start with making sure you are on the most up to date version of the Image aquisition drive and hardware service for the version you are using. I would then make sure everything connects correctly in the Measuring Device Manager. If the issue persists please pull a GOMSIC and contact your local support. https://portal.zeiss.com/knowledge-base?id=3047314

I am trying to measure a break out diameter for size. basically it is a ring type part that has a center bore, a plane and web. The web has radius that is less than 60degrees of an arc that is intersected with the plane. Where the plane and radius meets is the diameter I need. The radius is part of a line profile (several around the part) measured with a curve. So i have the curve points. I recalled those points into individual diameters. If I was just measuring the radius, it would just constrain the size to get location and constrain the position to get the size... in this case I need both at same time. I tried using a theoretical diameter and formulas to input the location and size of the recalled points and then intersect with the plane. When i do this I get a diameter that does not make any sense. Any ideas on why?

Should be a checkbox in the properties of the line profile element.

I meant to use a single probe as CAA and a List. Can that be done?

Hello, If you're looking for any resources as you're getting started, here is a quick, free Webinar that shows an overview: Registration There is also an e-learning that can be found here: ZEISS Portal

Hi Luis - What type of stylus is it and what type of qualification are you using? Typically for most standard stylus, I would recommend not exceeding 0.001mm sigma. However, CAA qualifications or long skinny stylus could exceed that and be just fine. Since it is following a collision, I may recommend running some tests on known parts or gages to ensure that everything is measuring normally rather than relying solely on the sigma numbers.

Hi everyone, First of all: the text has been translated - sorry for any mistakes... On the rotary table, I have a part with 12 x 30° faces around its circumference. The plane rotation is one of these planes. After manual alignment, the table rotates to the probed surface, which is parallel to the X-axis. However, when I start the program using the pre-calibrated start system, the table rotates to 0°, and the surface is then not parallel to the X-axis. What do I need to do to ensure that the table aligns the surface parallel to the X-axis even when using the pre-calibrated start system? Thanks in advance! Best regards

On a curve profile plot, I'm trying to get the "Connect Segments" selection to default to "On". While I know I can click the graph and check it manually, I'd like the report to display it without any additional interaction. In the report editor, where can I find this option?

I even have the supplemental ASME publication (Which is AWESOME and I cannot recommend enough! "Applications, Analysis, Gauging & Measurement" by James D Meadows) and i still barely understand it. When our engineers specified it, I pushed back and it turns out they didn't understand it either and actually wanted form.

You can assign the same chipid to multiple probes

thank you @Richard Stanich. I have anoter question regarding calibration values i have a probe D6L100 with carbon fiber body and ia had a small colision with the probe. before the colision i had sigma values on calibrabrion arround 0.0002 and after colision arround 0.0008 to 0.0014 depending on angular position. what sigma values should i accept regarding your experience. this is a long stylus with 100mm of length.

how mutch sigma value we can have to have a aceptable stylus, i had a small colision withh a D6L100 stylus with the body carbon fiber i had previous sigma values before colision 0.0002, afte rcolision i have values between 0.0008 to 0.0014 depending of the angular position. Anyone can help me ?

Hi Travis, a couple of "old" Triple Scans work up until Inspect 2025 (from 2026 release notes):

Hello I'm trying to use PiWeb Monitor, but the connection fails. The strange thing is that it works with one user but not with another, on the same computer, which is the one I need. I also tried it on another computer and the same thing happens: it connects with one user but not with another. I'm using Windows user authentication. The PiWeb server is on the same network segment as the computer I'm trying to connect from. Does anyone have any idea what this could be? I'm using Windows Server Standard 2022 and PiWeb Monitor 8.4.42.0. A screenshot of the error is attached. Thanks!

I'm using a Triple scan. I understand that this unit is no longer supported and was hoping to replace with the Comet.

For gits and shiggles, place the same code in a Result Element and see if it is correct all the time. My initial thought is this in the Post settings may not get the new value until the program is completed, which is after Post settings have been run. Using a Result element may show us something, and it may not.

As a side note, using Calypso v2022, if you save the PMI enabled CAD model from within Calypso it appears to lose the PMI information.

As far as I know, and I have never tried it, you will need a separate profile name. I don't know how that would work when using Chip ID's, which I use that all the time.

I failed to mention my setup is in the +Y axis, not -Z.

Here is what you typically can expect on a Contura equied with the sensor you specifed. Zeiss limit values: PLTI 20µm PLTE 10µm Actual values: PLTI 12µm PLTE 6µm

I opted for a dell precision 7780 laptop (i9, 64gb ram, NVIDIA® RTX™ 3500 Ada Generation, 12 GB GDDR6) just in case i want to be able to use it on the go. In hindsight i would go for a more powerful stationary system.

Possibly you can upgrade your laptop https://www.dell.com/support/manuals/en-uk/precision-17-7750-laptop/precision_7750_specs/paměť?guid=guid-f07064b8-2eb4-49ec-88a8-43b102e42417&lang=en-us

Hello everyone, I've realized that the PC I'm using for Zeiss Inspect is hampered by its specification. We produce larger parts for different customers that we weld and machine inhouse and we use hawk 2's to evaluate many of these parts. My current PC is a Dell 7750 with a I7 10850, 32 GB RAM and a Quadro RTX 4000, the issue I've run into many times is the lack of RAM. I've talked with a colleague that has a Zeiss-laptop and he has also ran into the issue with lack of RAM during the scanning of parts, but not as frequent. And we have talked about getting laptops from Zeiss to not have to worry about compability issues, but our supplier can't do any changes to those computers as I want a swedish keyboard and more RAM than it's equipped with. We've talked about buying laptops ourselves from Dell that is the same model as the Zeiss-model, but with the changes that I need. We've also talked about ditchning the laptop and getting a regular computer that has even more RAM and better GPU. But I thought that maybe some of you might have some insight to share about what route to follow. And I apologize in advance for any troubles with reading my english, it's been a while since I've written in english.

Hallo, das mit dem RDS-CAA ist so eine Sache. Der Hersteller macht darüber keine Angaben wie hoch die Grenzwerte dafür sind. Es bleibt dem Anwender überlassen, abzuschätzen wie "genau" man damit ist. Es gibt Vorgaben aus Normen, z. Bsp. die Mehfachtaster-Antastabweichung mit der man zum Beispiel seine Grenzwerte ermitteln kann, sowohl beim empirischen einmessen als auch beim abgeleiteten einmessen. Ich habe festgestellt, dass die Genauigkeit sehr stark von Faktoren wie, Umgebungsbedingungen abhängig ist. Es bleibt dir nichts anderes übrig, deine Grenzwerte für diese Messmaschine selber zu definieren. MfG Volker

We aren't using it yet, but look forward to. That's a great idea. @Marcel Hartmann are you in?