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  1. Today
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    Unable to log in to ZEISS Quality Suite

    Hello Nanno, I would like to use the FREE license, but if I cannot log in through the program, the software cannot be launched at all. Is there any other way to use the software without logging in through the program? Thank you.
  3. Yesterday
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    Zeiss Contura "MASS" tech - Sensor questions

    @Joe Kerman, I'm wondering if perhaps there are performance upsides to the new design. The legacy XXT is prone to acting like a fulcrum, especially with longer stylus systems. I wonder if the newer design could mitigate some of this.
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    Reference Sphere Info Not Updated

    The way it was explained to me was that your main reference sphere should be set to "yes" and any additional sphere should be to "no". For example I have an additional 8mm sphere to calibrate small probes and on that one I have it set to "no". Is this correct? I remember I was trying to find an answer even on the old forums and it was never really clear to me.
  6. Here is a KBA on the topic: https://portal.zeiss.com/knowledge-base?id=520864 Sometimes reteaching the chip ID can fix things: And a colleague of mine states that as a "long shot" attempt, you can try running the device activator: https://portal.zeiss.com/knowledge-base?id=1107375
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    Reference Sphere Info Not Updated

    The Update/Do not update stylus data at definition of sphere position means that when referencing the sphere’s position with the MasterProbe the Geometry of the MasterProbe will be updated based off this sphere. An instance where you may want to set this to Do not update would be if you are adding a sphere for an optical sensor. You don’t want the MasterProbe’s geometry to change based off this optical sphere instead you want the MasterProbe to tell the CMM the location of the sphere thus the optical sensor can be qualified but we want the MasterProbe to remain the same.
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    Profile Tolerance with No Datum Reference

    For the top tier, you need to create a sub-alignment with -CB- then create a geometry best-fit relative to the sub-alignment, enter the cone feature, then click evaluation constraints and apply the appropriate constraints. You would then use the Geometry best fit as your datum reference frame in the profile characteristic. For the bottom tier, Enter the Cone as the feature as well as all (3) datums but be sure to change the evaluation of the datums to "minimum feature".
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    Reference Sphere Info Not Updated

    In reference sphere management you probably have the "update stylus data" ticked off.
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    Change lots of Programs in a batch possible?

    I have used this method many times. Always have a backup pf the original file.
  11. Try cleaning the contacts with a soft Art Eraser. I have not tried this on one of these adaptors, but I have done this to memory cards that didn't work, and after, they worked. There are videos of cleaning gold contact surfaces.
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    Profile Tolerance with No Datum Reference

    If you have FreeForm, then recall measured data on that surface and select no datum reference. Otherwise you can use Form with doubled value.
  13. i am sure i have seen this discussed here before,, but can not find the topic here is my issue drawing is asking for Profile tolerance regardless of any Datum the feature is a cone "Profile of line" has the option of "No Datum Feature", but you can't select a cone "Profile" doesn't offer to the same option I tried to use the same feature as Primary Datum, but it can not calculate it (purple) only thing that gave me any result was when i created "Geometry Best Fit" using the same feature (Cone) and use that as datum reference However, i am not certain if this is correct i was hoping someone here can either confirm or have a better solution
  14. Seems like default value of not set - same like uncalculatable value of formula - it will fill maximum of a integer type.
  15. Recently installed calypso 2025. They moved a few things around, and I can't seem to find the new location for the Results to file/ table file/ measuring points limit. usually set at 999999 anyone else having this issue?? below is a screenshot from our 2023 version
  16. I don't have experience with these - never seen one on my eyes, but since it's auto-rotating plate, then movement of that rotation can push contact pin into contact area and do a little scratch with maybe a dirt. Perhaps manufactiring tolerances ... But that's only my assumptions. I think problematic will be that furthest to the left side of a red box.
  17. agreed. picture got rotated when I downloaded it. This is the area where the head contacts are. I still can't believe that type of scratch would cause it to not get the signal it needs.
  18. Isn't this used only for probe identification? Usage is show like that - but that doesn't mean that this one spot is faulty - it can be 2nd from top to left with darker spot, which can be faulty. Same this is on mobile covers - i use solder and microsoldering pen to fill that - gold is used because of material property - inertia. It won't corode. If it's not working, then try it out to cover it with solder - but you will face the same problems in a time again.
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    Unable to log in to ZEISS Quality Suite

    Does anyone know if the software will still function properly if you cannot login? (INSPECT 2026)
  20. I have an XTR adaptor plate giving me trouble on my Micura. I'm getting the "88 Hardware not conform to specification" every time it picks up this adaptor plate. My first thought was scratches on the contacts, I do see a scratch I don't like; but this one doesn't look that bad. It looks better than other plates that work just fine. Does anyone have a good strategy to force thru this error. I've already replaced it with a new adaptor plate, so its not holding me up or anything. But I really don't want to scrap this $1200+ plate if I can help it.
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    Re-calibration of probe

    I, too, have been curious about this. I asked one of the application engineers during my advanced calypso training and they could not provide an answer at the time. In my experience with other CMM manufacturers and softwares, there is technically no true reference or correlation between styli unless they are qualified to the same instance of a master probe qualification. Like Richard Shoemaker stated above: there is little risk in just qualifying your single stylus and master again if there has not been a crash. The uncertainty in correlation between the styli will be likely less than a few microns.
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    Zeiss Contura "MASS" tech - Sensor questions

    I had not noticed that the center of rotation has changed! That geometry would have some downsides for us too. Bummer was really excited about a "shorter XXT"
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    Unable to log in to ZEISS Quality Suite

    Hello, I am trying to use the trial license, but since I cannot log in, it’s not possible. Is there any way to use the trial without logging in? Thank you in advance.
  24. No. This only happens in Calypso, not Excel or Word
  25. There are third-party products like MPDoc that can do this, but they are not free, and I guess that's not what you're looking for.
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    Reference Sphere Info Not Updated

    I was in impression, that pressing button "Ref. sphere position" will only update that right side - and because it's a master probe, that should be XYZ values zeroed, right?
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    PCM Command List

    Kind of locked out. If you have a seat with a PCM license you can add code to the Pre and Post settings. Then when in a non-PCM seat, you can edit the PCM code in the inspset file. I add search words, like "PRE PCM CODE HERE". You can then search for the words and edit as needed. Do something similar to Post settings. I can read and write files on non-licensed PCM seats. //For Calypso without PCM license. //Search words PN=getRecordHead("drawingno") //automated part no. "Drawing No." must be set in "Select report header parameters" 12.23.25. setRecordHead("u_PartNumb",PN) // OpWoID=getRecordHead("order") OpPartNumb=getRecordHead("u_PartNumb") OpFam=getRecordHead("planid") //Program ID // inspPath = getActualInspectionDir()+"\" fileName = "setRunID2.txt" deleteFile(inspPath+fileName) addToFile(inspPath+fileName, OpPartNumb) addToFile(inspPath+fileName, OpWoID) addToFile(inspPath+fileName, getRecordHead("dmesn") ) fileName = "setRunID3.txt" inspPath = getActualInspectionDir()+"\" deleteFile(inspPath+fileName) addToFile(inspPath+fileName, getRecordHead("dmesn") ) //End New You can test code by entering the code in Pre settings. Then disable the PCM license and test.
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