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Hello, I would like create a specific alignment with a lateral hole in my part. I have realized a pre-alignment with a gap with my two hole. Which function can I use to align the cone of my CAD with the cone of my real piece? Because the measurement type is not appropriate to align this function with my real part

I got it. Thank you guys very much. I hope that's the end of my problems.

@Marcel Hartmann, thanks for the update! It means a lot to hear updates directly from the vendor, even if "unofficial." Shows you care.

Hi @Jason Barry, the CALYPSO PC needs the IP set to 192.4.1.55, you can change that in the "Properties" Best Regards Marcel

Hello together, according to DevOps, this BUG will be fixed with the next upcoming Patch: 8.0.1204, planned release date is May (the) 4th (be with you) 🙂 Best Regards Marcel

Hallo Matthias, sorry, hatte ich vergessen dazu zuschreiben: Muss in "Abschnitt A" enthalten sein Gruß Marcel

Sorry for the delay, It looks like the Ethernet is not connected. How do you make sure the static IP address is correct?

Buongiorno Avrei bisogno di vedere i risultati storici della calibrazione di ogni singolo tastatore, esiste da qualche parte nelle cartelle di sistema di Calypso un file che li memorizza? Mi spiego meglio: Della configurazione chiamata "A" e composta dagli stili "X" ed "Y" mi servirebbe trovare i dati di calibrazione di questi due stili nel corso del tempo. Grazie a chi mi aiuterà!

@Jason Barry Next step is checking the Services (services.msc). Look for any Zeiss service and make sure it is ENABLED.

The LAN connection appears to be ok to me.

@Jason Barry The IT cleanup probably disabled or removed some of the CMM startup services. First verify the CMM computer can talk to the CMM. Open Network Connections, then look for the CMM network Ethernet adapter. Make sure its enabled, and has the correct static IP address. Try to ping the static IP address via the command prompt or PowerShell (ping 192.168.X.X) and see if you get a response. If it responds, great. Open Services (type services.msc into the taskbar search area) and look for any Zeiss CMM related services and make sure they are running, and startup type is set to Automatic. If they aren't running, start them manually. Report back your findings and we can go from there.

@Tom Oakes The only reason I can see this not being implemented is that it would reduce revenue from the cookbook. From a programming perspective, this is a relatively simple feature. The software would check if “single points” is not selected in the measurement strategy, then reference the feature’s properties and measurement settings. That information is already available in the program, so the correct evaluation parameters could be automatically applied.

Surface profile should also work on a partial scan. But the surfaces you compare must have the same surface normal direction. So if you compare a CAD of the part with the correspondig surface of the mold, you will usually have flipped surface normals. I'm not sure if there is a switch somewhere to compensate for this. Since Inspect is capable to work with assemblies, I would assume there is one. If not, you'll possibly need to flip the normals of the scan.

LAN would have also been my first guess. If drives are on and joystick box looks ok (is it the type with a display?) then connection between CMM and controller seems to be ok. So the problem could be the LAN connection between computer and controller. Also check the LAN card(s). Yes, calling Zeiss service is perhaps the better idea if they have admin computer access. 😁

I would check LAN cable if connector is ok. I presume it was working for some time - not a fresh new PC

Probably you have created main template only for portrait but missing for landscape

Hello, To figure out the reasons behind the software crashing, you will need to pull a GOMSIC and contact your local support. https://portal.zeiss.com/knowledge-base?id=3047314

Hi , i did what you said, but it remains the same ! (missing Report title)

I had an issue with my Contura freezing up. It started doing it almost every time I turned the computer on. Shortly after everything was on it would freeze. I called our IT support which we no longer have on site. They remoted in and ran some disk clean up and who knows what else. Now I cannot connect to the machine at system start up or by going into Extras, settings, CMM and hitting the connect button. I have restarted the computer with no luck. The drives are on and the joystick box looks fine. The light is on above the M button. Any suggestions would be greatly appreciated. I think I should have called Zeiss support instead of IT. Presentation1.pdf

Hi, I think 3D+3D is at the wrong hierarchy: It should be inside 'Style new 1 (a4)', like 'Template'. Then it will use the master template frome Style new. If you drop 3D+3D onto the little guy symbol 'Style new 1' it should be displayed.

How can I display the selected measurement period on the protocol? For example, 01.04.2026 - 25.04.2026?

I get 2 values from the database 1 and 0. How can I display this on a protocol with a Checkbox? If 1 then OK if 0 then NOK. I would like to display the measurements of the last day or month in one line.

Hello, I have created report style and dragged and dropped the respective page yet the title disappears. Am i doing something wrong or is there another way?

Hallo, Leider funktioniert es nicht. Die Ordner für die DFQ Ausgabe werden erzeugt, aber keine DFQ geschrieben. Muss UTF_8_BOM=1 an eine bestimmte stelle in der qdasconv? Gruß, Matthias

Hallo Marcel! Vielen dank! Ich probiere es nachher mal aus. Gruß, Matthias