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David, Do these issues only happen while you are using Calypso? Or not? Calypso still does have bugs/issues that are not resolved even with patches due to wide variety of usage, so not all issues are resolved. I have work-around steps/processes to avoid some issues that's not patched-up. It just depends on the Version you use. I can say for sure that lock-Up is the worse issue we face. Nothing you can do when 50%+ program worked on are lost. Yes, potential Nvidia's drivers could affect how Calypso runs as well as how well it communicates and processes on a MS-Windows system. IT can help as long as it's not involving Calypso, hopefully your IT is experienced how Calypso behaves under MS-Windows.

I've constructed 2 parallel planes. How do i measure the distance between them? thx in advance

Hallo allerseits, eine kurze Frage zu den Service Packs zu jeder Hauptversion von INSPECT. Handelt es sich bei den einzelnen Service Packs um kumulative Updates oder muss man beispielsweise vor einer Installation des SP3 das SP1 und das SP2 einspielen? Ich tippe ja auf kumulativ... Danke für eine Information dazu! ------------------------------- Hello everyone, a quick question about the service packs for each major version of INSPECT. Are the individual service packs cumulative updates or do you have to install SP1 and SP2 before installing SP3, for example? My guess is cumulative... Thanks for any information on this!

Optical 3D, further down in list of forums. https://qualityforum.zeiss.com/forum/60-optical-3d/

Hi all, We have a few sites overseas and are collaborating with them on a data collection project for MSM parts. We typically use the characteristic file generated by Calypso for our analysis internally. With this project, however, we are encountering errors pertaining to their respective languages (Korean and Japanese). It appears that either Calypso, Windows or Excel are having trouble populating text entries in the correct language format. The issue is currently twofold. Our sister site provided us a copy of both a CMM report and a characteristic file. The Korean font is legible on the CMM report, but is converted into symbols within the characteristic file. When trying to generate a similar report here in the U.S. (having changed both Calypso and Windows to Korean and installed the language pack), neither one of the files have a legible font and both are converted to symbols. Is there something I am missing or is this a known issue without resolution? Cheers, Don

Is there a dedicated ScanBox Forum? Thx in advance for your assistance.

i have two concentric cylinders. Not complete cylinders. They have an Arc segments of about 40 degrees. i need to measure the distance between their diameters. How is this best done? thx in advance for your assistance!

This is so helpful to know for anybody who might find this thread from google someday. It's obvious after being told to look for it, but if you don't think to look you wouldn't even realize it's an option to save in an older version.

This is a great argument for good fixturing and Looped Base Alignments, especially if you have PCM so you can make the program stop if the Alignment value never resolves down to your limit. Convincing a programmer to do it when they are convinced they don't need to is hard, but the results are undeniable.

I've also similarly seen this happen on DuraMax CMMs that just need a controller reboot, then they start behaving again. Ours run 24/7 so sometimes they need a nap.

We had ethernet problem. Sorry guys 😄

Hallo Volker, Ist kein Problem mit Win-11. wir sind immer aktuell was die Calypso Version angeht und arbeiten derzeit noch mit Win-10. Dieses Problem zieht sich bei uns schon seit minimum 2 Jahren durch mehrere Calypsoversionen einschließlich sämtlichen Patches und Servicepacks. Die Fensteranordnung scheint einen anderen Ursprung zu haben.

Joey, I'm from Europe, I have the same experience, so I'm unsure why they're even offering this on their webpage.

Also: Look at how many points per feature that the program is collecting. The software lags when there is a lot of data that is being collected & processed (compared to CPU capabilities). There are also recommended computer specs, depending on which version of calypso that you are using.

Are there any differences on CMMs? Version of Calypso is matching?

Hello Jonny, you can find the sample data in the software store -> Inspect Optical 3D -> Download material. https://software-store.zeiss.com/de/products/software/zeiss-inspect-optical-3d#useful-materials I think the sample data was at some point available in the portal, so the link in the Youtube training is deprecated. I'll get in touch with the team so it will be updated. Nanno

Very useful, thank you so much Bernd!

Hi guys I receave program from our main factory and in the program , probe standing still about minute , before it go on the next feature. And it does that with every feature in program. any idea? tnx

Hello Nanno Thanks for your advise. I know these options and now with your explanation, I understand the advantages over my suggestion, although depending on the item development stages, such an option would actually have helped me instead of doubling the dimensions in the measurement program. Thank you very much

Hi, I started the free training of Zeiss Inspect and in the part 1 of 5 YouTube video it mentioned sample data could be downloaded if I didn't have my own. The link isn't available in inspect 2025 and the inspect 2023 link just takes me to the download area for the quality suite. Would anyone know where I could get the sample data, CAD and scan, so I can continue the training. Thanks

More frustrating is asking for quotes through the website about the Zeiss originals refurbished machines and never getting a reply back!! 2x! https://shop.metrology.zeiss.de/INTERSHOP/web/WFS/IMT-DE-Site/de_DE/-/EUR/ViewStandardCatalog-Browse?CatalogID=900000&CategoryName=920000

Bitte deinstallieren Sie den NVIDIA-Desktop Manager, dann sollte wieder alles normal sein!!!

Das ist kein Calypso-Fehler, sondern dem beknackten Win11 geschuldet (Taskleiste)!

Hi everyone, I would like to create a script that prompts the user to select a planar patch on the CAD. Then the script regain take control and create a plane on the patch programmatically. Or, as an alternative, if would you to build a generalized Construct > Auto Plane (Nominal)... dialog in a script, in such a way that the user can do the point selection on the CAD. Any help would be appreciated! Thanks a lot in advance. regards, Erik

Lukas, great job on figuring out the root cause of the problem. That's a vital skill in metrology. I know I've run into similar situations before of discovering that the main contributor to measurement error was fixturing or the movement of the workpiece. We've all been there.