All Activity

getting same issue at one of our site with GP 2021. There is a KB article .. https://portal.zeiss.com/knowledge-base?id=1353838 However ours is set up exactly as shown. We are on windows 10, and I'm thinking a windows update could have blocked this port or more likely I.T. security. It appears there is an inbound rule to allow it to open on ours, however when I ping open ports I see Calypso is listening but 9996 or Gear Pro acis is not open or listening. Following to see any progress, but our next step is to upgrade to 2023 and Win 11, then our I.T. Dept can help us. Out of curiosity do you have any issues with running multiple parts? I can seem to only run one part then Gear Pro seems to crash and I have to shut down PC. A restart doesn't even fix it. Good luck !

The datums are the full width and the length of the slot.

Yep, that is the problem with the software. You need to be able to apply datum shift to the above example for CYL A only. The two subsequent cannot have datum shift, they are not a feature of size.

Hello Quang, depending on the position of the datum-"box" to the dimension-arrow the datum has to be build differently. Meaning there is information missing from your scetch. Is the datum-box in line with the arrow, then it is a derived element like an axis, a middle line or a middle plane. If the datum-box is not like that then it means the actual element it is attached to.

Hello all, How would you go about to set up the features to create the datums for this slot. I am using symmetry for datum -B- and a combination of 3d lines and intersections for datum -C-. Is there a better way to approach this, I would like to know to create a feature of size for -C- in the case I want to apply MMB. Thank you!

Hi Jeffrey, do you have a screenshot from your "Alarm" ? Are you to close to the travel limit of the CMM?

Must be some digital housekeeping on their end? As long as it doesn't affect access 🤞

I got those emails, too. I thought I initiated something accidentally.

Hello, I have an application that requires small variations on the same Inspect project. I am therefore just replacing the CAD model and redefining a few features. Most of the rest of the project then calculates automatically. However I have one feature that uses the 'Select Inside Sphere' function for selecting data for a fitting element. The center of this sphere is defined as a constructed point. See image below. However, when I copy the project and replace the CAD, it doesn't reapply this selection when I recalculate the project. The point it was made with respect to calculates no problem but the selection simply doesn't happen. There are many repeat features like this so it makes copying a project far more complicated / time consuming. More importantly, it is making it difficult to hand this project over for colleagues to edit. I have also had similar problems using the 'select above plane' and 'select by curve' functions. Am I using these incorrectly? Is this a limitation of the software or a bug? Is there an alternate method? Any help greatly appreciated 🙂

Does anyone know why my Contura would be hitting the limits outside of the clearance planes? They are set correctly, the box looks correct yet when I execute program after first plane is measured, the movement goes 6 inches outside clearance plane and alarms out.

The emails came from: do-not-reply-stage@zeiss.com I am still able to log into the portal to access trainings, software downloads, etc...

Is it possible to get information from an external PCM file into Piweb report? I have an external pcm file that gets probe information and validates it... before you ask I know i can use the probe qual inside a program or use result element also... we didn't do that setup so i do not want to go back into 1400 programs to do it.... I probably can use a new header variable do set my variables to, but with multiple probes being used in the programs, i really do not know how to set that up on a loop. What my file contains is a loop with the probes used in the program (based on another text file we put in the inspection folder) and checks for our probe qualification data. so if a program has three probes it would be PROBE(1), PROBE(2), PROBE(3) and what ever variable I have to check ( getProbe(Probe(1)).stdProbeDev for an example).

Did anyone else get a flurry of emails from Zeiss?? I haven't opened any of them yet...

Hello everyone, I would like to sincerely thank all of you for your time, replies, and the shared resources. I truly appreciate the attached CALYPSO Basic Manual and the additional references, including the FastStart guide and the YouTube recommendations. It is very helpful to receive guidance from experienced users who are willing to support independent learners. Even though I currently do not have direct access to CALYPSO software, the materials you shared will definitely help me better understand the workflow, terminology, and general measurement philosophy. I also appreciate the clarification regarding training manuals and demo availability — that information is very valuable. Thank you again for the warm welcome and for pointing me in the right direction. Best regards, Denis

Your welcome 🤘🏻

Hello DWC, I have two scans from the same part which is a stone cube. First scan was made last year and the second last week. I am trying to find how much volume is missing from the second scan in comparison to the first (the cube was frozen for several times and then it lost some amount of material). And i would like to see this missing volume and to be able to export it as a new 3d mesh. I am able to make a best fit alignment with the parts as the missing material affects only one of facets of the cube therefore i can align using the other faces. But what i dont understand here is how to make this substraction. From what i read it seemsthat need a boolean substraction operation but f Zeiss Inspekt its only able to do that with volume regions not with volumes, materials or meshes. When i tried it, program said he cant do it because the volume regions are from different parts. In which direction should i go? I mean we have: volumes, materials, volume regions, meshes. With which elements and with which substraction operation could i perform that? Should i import the second cube as a new part, inside Part 1 or as another stage? Any hint about a possible workflow would be greatly appreciated. Thank you and have a nice day.

Hi again Christian! I've got it working! I activated the test plane instead of the directory, and it fixed what I wanted. The problem is that the first time it didn't work because I hadn't done it with the master user... Thank you so much! You've been a huge help.

Great, that's what is was looking for. Thanks.

If you look at the screenshots, the first screenshot shows the new duplicate program that's created with an idmpoint. The second screenshot shows the original program, which doesn't have an idmpoint. If I then delete the duplicate program, I lose that idmpoint, and my directory keeps filling up with duplicate programs. It has something to do with the path where I'm loading them from, but I can't find the solution.

David, no problem, everything's fine. I'm not familiar with that phenomenon. Take a look here and see if something is activated incorrectly.

Hi Christian, It's a strange thing that's been happening since an update I had done, and it might be related to program backups. But it's exactly as I described: once I run a program, a new program with the same name is created in the same file, so the ID/M points for both programs are different. That's what's bothering me. Otherwise, I can delete the new program and nothing happens; it's still in the original file. Sorry for how I'm explaining it; it's a bit confusing and maybe I'm not explaining it well.

I think that wa Calypso+curve +freeform. Its a few years ago I asked the price.

Hi David, first why is the program double? You can define the path of the IDM-Points.

Hello Alaa, maybe stage ranges help for this? ZEISS Quality Tech Guide They can be activated by drag and drop when you create the view for the right 3D view. Nanno

Once you apply MMR on first element you have to apply it to all others. That's what i've observed