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This makes me think that after pickup, the magnets are not raising the stylus up high enough to pass the locking tang. This locking tang will catch and cause the stylus to stay in the pocket that could result in what is occurring with your system. I would suggest re-establishing the Master Probe length. If the Master Probe length is not correct, it will cause exactly what is happening when retrieving a stylus.

This explains the reason for this entire post (Read my initial post). Thanks to all.

I had another idea. Is it possible to evaluate 3d scan data from Zeiss inspect or other point cloud data in GearPro or is it only possible to evaluate points measured with GearPro? If I could import a point cloud into GearPro I could create a point cloud from the model and evalute that instead of real scanning data.

I have also just put in a ticket to Zeiss, but hoping I can get some help on how to remedy this. Thank you all for looking and helping.

I am hoping someone can give me a hand. My boss is up my butt trying to get this figured out and I have no idea where to start. We have been having a problem lately with retrieving probes from the rack on our Contura G2. It will try and get the probe, but it is almost like it is getting stuck and when it tries to move back out from the rack, the probe gets stuck and rotates the head of the machine. If it manages to move out from the rack, the entire head is loose and almost falls off the machine onto the table. See pictures of what happened just this morning. We re-aligned the probe rack, picked up all the holder locations and all, but cannot get this to work. PLEASE HELP. Thank you.

i've change the RJ45 cable between CMM and the computers, the old one was maybe a quarter of century years old, and doesn't clip anymore, wait and see...

The settings-per-user assumption is correct. We use a workaround where Autorun doesn't start automatically, but as soon as an operator opens it, the *.arn is automatically loaded. To set this up, we first make the setting as shown in the screenshot above (with path to *.arn entered), then switch back to "Start with Calypso". Now when Autorun is called, it automatically loads the *.arn from the path field. All of this has to be set up idividually for each user. And there are numerous occasions where the setup is reset for some reason, like after certain updates or so.

Hi , two times monday and one time this morning, i've a crash on the CMM, lost connection and the head very slowy goes to left and down through the marble. InterfaceGetSpoll : Connection reset by host (WSAGetLastError : 10054) do you know something about this problem ? I put the log in attached piece. rapport d erreur.txt

You can have a look here for the applicable standards. https://dgq.de/fachbeitraege/iso-gps-matrix-modell/

@JinXi Hi and sorry, i have no document about this. But years on forum and work on machines can give a clue how it is. My main knowledge was with using ZEISS Inspect, where i can easily visually see how is ISO, ASME and GEOMETRY behaving. Many hints were from @Andreas Binder and his drawings and simulations.

Sorry, I would like to know which part of the ISO standard defines this? I have searched for a long time but have not found any clear specification.

Hi Tommy, This error usually indicates a hardware issue. I would recommend contacting your local support line (if you haven't already) to have a hardware ticket created. Make sure to include the serial number of the machine in question. Thanks!

I'm sorry that happened, but I would rather it had been that direction than the other. In my old life, I got burned by a 3rd party saying the machine was in spec when it was nowhere near close.

was thinking something like: while True: if modbus_service.get_station_state(1) == "READY": break time.sleep(0.1) run_gom_operation_for_station_1() would help to have more context into what OP is trying todo, but hope it helps!

Well, that I didnt think of. I will have to look into that because I set up autorun as Master and run as Operator or myself (Rick Stanich). The operator has minimal rights, I have all rights.

I have the app and it is worth every penny

Hi Anders, some ideas that worked in the past with similar parts: best-fit with selection of the flange with rotational constraint around the cylinder axis using the section from the screenshot -> Local Best-Fit by nominal elements section parallel to the flange plane through the highlighted area (use a selection all around, so the actual part is cut at any position) -> create a curve curvature (ZEISS Quality Tech Guide) -> create point of max. curvature (ZEISS Quality Tech Guide). It should be at the sharp radius of the flange (lower arrow9 with this function https://techguide.zeiss.com/en/zeiss-inspect-2026/article/cmd_primitive_create_point_by_curve_surface_intersection.html you might get the intersection points from a circle with the small surfaces of the gap (upper arrow) circle would be around the axis of your part through the gap's surfaces along the circumference, just as an example of the function: Not sure it helps here, but there is a function 'create deviation to geometry' (ZEISS Quality Tech Guide) you can create a maximum label on, or on any kind of 'colored' distance like continuous curve distance.

That can be done by bestfit after prealignment. Select from side a rectangular area on mesh and use constraint to allow only rotation in correct axis. I was testing cylindrical section, but it had mediocre results.

Hi Nanno! Thanks for the fast reply. More information + pictures are below. The highlighted area on the CAD is what's not aligning. Its a non continuous flange. I can create a section that only grabs this region (via creating a section from a cylinder), but am trying to figure out how to use this to get a point (or any other element) to translate from the nominal section to actual section. As I understand this, once I have that, I can use to align my parts. Is there any way to create a point that is taken at the point furthest from another point or element? Like an inverse caliper? Thank you so much for you help!

After encountering the same problem, we also purchased air dryers to go with our CMM devices. We have a single system for both devices, an annual maintenance agreement, and the filters are changed regularly. .

We have 4 stages before Accura own filters ( i hope i got that right ) 1. 25um ( C238-F11/3 ) 2. 5um ( C238-F12/3 ) 3. 0,1um ( MX2-F10 ) 4. 0,1um carbon ( MX2-F11 )

You can check the requested free licenses in the softwarestore under my account > my software. You can than check if both keys are already activated

We have oil escaping our dryer/filter systems and bleeding into our Contura (size - 12/24/8. serial # 732207560438) and Accura (size - 16/30/10. serial # 201209810136). We want to set up something to capture the oil for both CMM's. what is the best option for this? Is it best to have one system in place for both CMM's?

Sometimes i got into situation, where only my account was loading empty arn file even i got into this settings and set autorun.arn. On your machine - do you switch accounts? It can stay from previous login.

There are definitely alternate path locations or something controlling this outside standard settings. On this particular setup, Calypso is set to start with Autorun. The Autorun path is: C:\Inspections\PCM Porgrams\Autorun.arn When I start Calypso, it somehow defaults to the original path: C:\Users\Public\Documents\Zeiss\Some folder\Some other folder\yet another folder\Autorun.arn When I say defaults, Autorun will not load the Desktop\layers because it is searching in the wrong path and generates an error that it can't find the file in the path: C:\Users\Public\Documents\Zeiss\Some folder\Some other folder\yet another folder\Autorun.arn It is ignoring what is in the Start setup. So, where else can the path be defined for Autorun paths to the arn file?