All Activity

Would creating a Zeiss Inspect service help with your situation? https://zeiss.github.io/zeiss-inspect-app-api/2026/howtos/using_services/using_services.html hope it helps.

@Devon Hi and thanks for a hint. This seems to be what i was searching for. Unfortunately it's only for 2026 - i have still 2025 and it's not available. Basically if i do in the script creation of 50 single points, then in history ( undo ) i have it filled with each point and i would like to have it in one action removed that step. I've found a working way to obtain what i need and for now i am staying at half working solution. In a nutshell: customer wants to have evenly spaced 30 points on a circular path from upper half and lower half of a part. I was using section and equally spaced points on a edge. Problem is it's defined by distance and not number of points. Then i wanted to add offset to that selection. So i've done a script, where i select actual section from tree, do selection of all points, use deselection based on sphere ( size of offset ) on both endings of selected curve, calculation of point distance and it's done. I saw that some of points are not with correct distance, but i saw that this function is returning created points, so for fully working solution i'll do own calculation and selection of points, so my script will return point cloud.

My previous employer started scheduling the next years calibration as the current one is wrapped up. We had a preferred tech that we requested for the calibrations.

Can you share an image of the base alignment that is in the pallet icon in ARN? Also, it might be helpful to share an image of your base alignments. Do you have a separate fixture alignment program? Or just a part program you are arraying? Here is an autorun guide I helped develop at one of my last jobs. Hopefully this can help. AutoRun_Guide_2019.pdf

Hey martin, not sure what you mean by 'one step in history'. (like 1 undo function?) I've never tried it, but maybe you could try this? if you do, let us know how it works! gom.api.tools.MultiElementCreationScope https://zeiss.github.io/zeiss-inspect-app-api/2026/python_api/python_api.html#gom-api-tools-multielementcreationscope

Figured it out guys. I had to switch my Active measurement series to the one I wanted to transform. This was probably obvious to anyone with more GOM experience, but I'm learning on the fly here.

I fully disagree. User-friendly GUI considers the needs and workflow of the participant. Effective software makes complex tasks easier.

I have created a pallet program and it was running for months. Now I can't run more than the first position because every other position the CMM will run the base alignment and then red light saying "Base Alignment can not be computed." I have tried redoing a manual alignment on the part and the fixture. Requalifying every probe and manually alignment again. The spacing is correct and I'm just at a loss of why this issue suddenly started and won't go away. I tried adding a start alignment tying parts of the base alignment to try and create a basic way to find the part before running. All have come up short. I'm running Calypso 2021 and have the latest service packs.

That error means that you have already used your two free licenses with your ZEISS ID. Each version has a limit of two free licenses per ZEISS ID. Did you sign up for the Free license previously, perhaps on another PC?

We scheduled ours in July for a Contura and an O-inspect, soonest available was in November, so a 4-month window in our case.

Thanks a lot. When I click "Free" it gives me a warning like follows. How should I proceed?

I am seeing this issue on a couple of programs all of a sudden. To fix it, I had to archive the Acis plot folder so it would run. Is there a better fix than this?

If you are having issues updating through the ZQS, you can always download the updates from the ZEISS Portal, under the download center. https://portal.zeiss.com/download-center/softwares/imt

Hi Adam Did you get this issue resolved? I am having the same issue, getting the same message when I try and open a project in Optical Inspect 3D. This 1st occurred around the same time as your original post. Login to The Zeiss Quality suite also fails so can't run any updates to see if that cures the issue. I had my IT dept look into it while on leave as I thought it may be something to do with our IT security, but have come back to the same issue

Thank you all for your responses. The most recent case occurred with GOM Inspect 2022 with an unattended automation use case running on a VM. We currently run five GOM/ZEISS INSPECT instances concurrently, all under the same Windows user account, with five measurements being processed in parallel. The issue is intermittent and does not occur at every startup. In the VM environment, we generally encounter the Graphics Card dialog after measurements have been triggered continuously for several hours. Once the dialog appears, it interrupts the unattended automation because manual interaction is required. However, this behavior does not seem to be limited to the VM environment or to multiple concurrent instances. We have also occasionally observed the same Graphics Card dialog on our scanning workstations, which are not VMs, particularly after long-running scanning sessions. After reviewing the available logs, I also have the impression that the issue might be related to the Shadow Manager process/component. It may therefore be useful for the support/development team to check whether there is any connection between the Shadow Manager activity and the Graphics Card dialog being triggered. I will provide the relevant GOMSIC files through our distributor, including examples from cases where the dialog appears and, if possible, where it does not appear. Previously, a command was shared with us to start INSPECT automatically using Software Rendering. Is there a similar supported command, startup parameter, configuration option, or scripting method that can be used to force Hardware Rendering automatically? In particular, we would like to know whether there is a supported way to: suppress the Graphics Card dialog in unattended automation, force Hardware Rendering without requiring user interaction, and prevent this dialog from appearing after several hours of continuous operation. It would also be helpful to understand what can trigger the Graphics Card selection dialog after the application has already been running successfully with Hardware Rendering for a long period. I will also share the exact startup command line we currently use below. process = subprocess.Popen([ 'C:/Program Files/GOM/2022/bin/gom_inspect.exe', '-eval', 'gom.script.userscript.Recalculation()' ], stdout=subprocess.PIPE, stderr=subprocess.PIPE, env=os.environ) Thanks, Canset

You may want to see if you can be added to the domain with a special class of machine control computer. (This will keep you from being forcibly rebooted and make IT coordinate mandatory windows updates) Also have them back the computer up with whatever existing system they would like. Its much easier than asking them to support Zeiss/Arconis!

I am not 100% sure what you are referring to when you say "Does this also work with Inspect Pro 2021?" However 2021 is affected by the updated Windows 11 issue outlined below. https://www.zeiss.com/metrology/en/software/software-information-hub.html You can also pull a GOMSIC through 2021.

We are using one user across all machines. On personal pc's we use mainly for emails. Last time i told IT to lend me admin rights to install and test all what is needed for Calypso running - i was glad i demanded keeping old pc as backup just in case something is not working correctly. But it wasn't much dificult - just set correct IP for machine connection, perhaps hosts file and edition of MSSQL service to start not delayed. After tests i revoked admin rights.

You're Welcome!

Ok. I now have Windows 11 on a new SSD but IT asked me if I wanted to have it added to the company domain. Normally, we always keep our Zeiss machines as "stand alone" systems but I figured maybe having access to their server might allow me to keep cmm programs and results on a network. Now, I have to have IT install Calypso and I just want to make sure everything goes smoothly. Should the PC have a separate CMM user instead of my own log in creditials? Or, will any other users be able to login and use Calypso. If other users are able to login, will there be unique changes made to Calypso? Are there any other suggestions or ideas that I should pass onto our IT admin?

To request the free version you can follow the instructions below. https://portal.zeiss.com/knowledge-base?id=3065977

ASME Y14.5-2009

Since this appears to be an automation use case, I'd escalate with: ZEISS INSPECT version Exact startup command line Number of concurrent INSPECT instances Whether instances run under the same Windows user Whether the system is local, RDP, VM, Citrix, or remote session GOMSIC from a launch where the dialog appears GOMSIC from a launch where it does not appear Screenshot of the dialog (the one you attached) I would specifically ask: Is there a supported method to suppress the Graphics Card dialog in unattended automation environments, and is there a supported way to force Hardware Rendering through configuration, command-line parameters, or scripting interfaces? That will give the automation/development team the information they need to determine whether this is expected behavior or a bug.

Hi, maybe the cause is that you have juste select plan A as datum, try to fully complete the datum (primary secondary and tertiary), you will still have 5 results , but there will be slighty different between rotation/translation check or not. and with full datum, I think you could check the three box. an other way to turn around is to create a secondary alignement, and re-call it in you localisation windows in place to edit primary secondary and terciary

@Jake Riley Your observations are shared throughout the Zeiss CMM community. A recent Zeiss tech told me blatantly "we make less money than you probably think we do." It sounds like the compensation on Zeiss' end is lackluster to acquire/keep talent, while also charging a premium for their service. The eventuality of their customers looking for other options should be no surprise to them. Perhaps they changed their business strategy to focus solely on the larger accounts, and let the smaller shops attrit naturally. For most businesses, 80% of the revenue comes from just 20% of the customer base. It would be interesting to hear on this forum from actual Zeiss employees about the current culture at the company.