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also just downloaded the latest 2021 GP from portal, I realize it is no longer supported.

wellp, uninstall / reinstall no worky here. I tried repair first, back'ed up the GearNT folder. got rid of entire acis folder then tried uninstall /reinstall I even managed to make sure port 9996 is open using cmd code to get around IT security, it seemed to work and show it was open listening, services file is mapped right to port GEARACIS 9996/tcp I could see if Calypso and Gear Pro were using same version of ACIS, however our GR is v31 and Calypso is v32 Acis.

How would that work if one of the feature is a cylinder?

found this post from 2023 : reinstall may work ...

It could be the case that when you sliced the model and generated the curve it overlapped on an existing wireframe. Then when you picked the curve, you accidently clicked the line. If that's the case, try moving the curve up or down off of any existing wireframe and pick it again to see if that error repeats.

Yeah, they are straight lines. Thank you.

CAD>CAD MODEL CONTROL>SHOW PROBING OBJECT This isn't a direct fix to your issue, but it may help with troubleshooting actual to virtual in where Calypso has projected the styli to be. This has aided me in the past when I was experiencing similar alignment issues.

I see this happen when the "Curve" or a section of the curve is a straight 2d line. I ignore it.

It's been a long time since I have worked with curve. I sectioned my model to create a yellow line where I want a 2D curve. I clicked on the yellow line to turn it red. I clicked on Curve and a 2D curve is created. When I open the feature and then close it, I get a message "The nominal points lie exactly on a line which is not allowed. Please use a 2D line or a 3D curve.". Any idea why that is? I have a feeling I am forgetting something.

Then you could use symmetry point ( not in Construction as Symmetry construction ) - should work with recalled measured point. At least you can try it

Anyone ever have this message re-occur several times over months? What cause it and how do I fix it?

Yes, The best method I have right now is only able to create a center point between the radius and the plane. If there is a better way to represent the datum it would be great.

Has anyone had any luck with creating a live part dashboard of what's been running through their cmm's for different numbers? Similar to minitabs display.

Do you need MMB on datum C?

PSA: Service Pack 8.0.12 just dropped. Downloading now, will see if I can import SSC correctly in it.

I've tried something - not sure if it's ok, but i've used CYL_A as last one. You can also check PLN_A and/or PLN_B as >< to control only rotation, which would suite for PLN_C. But i agree it's not correct or straightforward as in Calypso.

If you have a part close to machine limits and you have VAST XT for example and probes which is shorter than probe head, then it will move further. Please specify your setup further 🙂

getting same issue at one of our site with GP 2021. There is a KB article .. https://portal.zeiss.com/knowledge-base?id=1353838 However ours is set up exactly as shown. We are on windows 10, and I'm thinking a windows update could have blocked this port or more likely I.T. security. It appears there is an inbound rule to allow it to open on ours, however when I ping open ports I see Calypso is listening but 9996 or Gear Pro acis is not open or listening. Following to see any progress, but our next step is to upgrade to 2023 and Win 11, then our I.T. Dept can help us. Out of curiosity do you have any issues with running multiple parts? I can seem to only run one part then Gear Pro seems to crash and I have to shut down PC. A restart doesn't even fix it. Good luck !

The datums are the full width and the length of the slot.

Yep, that is the problem with the software. You need to be able to apply datum shift to the above example for CYL A only. The two subsequent cannot have datum shift, they are not a feature of size.

Hello Quang, depending on the position of the datum-"box" to the dimension-arrow the datum has to be build differently. Meaning there is information missing from your scetch. Is the datum-box in line with the arrow, then it is a derived element like an axis, a middle line or a middle plane. If the datum-box is not like that then it means the actual element it is attached to.

Hello all, How would you go about to set up the features to create the datums for this slot. I am using symmetry for datum -B- and a combination of 3d lines and intersections for datum -C-. Is there a better way to approach this, I would like to know to create a feature of size for -C- in the case I want to apply MMB. Thank you!

Hi Jeffrey, do you have a screenshot from your "Alarm" ? Are you to close to the travel limit of the CMM?

Must be some digital housekeeping on their end? As long as it doesn't affect access 🤞

I got those emails, too. I thought I initiated something accidentally.