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I don't know if it's a kind reply, but it's honest one. Not sure if helpful also, but only one i can think of.

With rigidity barely above 2 and such a long probe it is going to be really hard to qualify on XTR. My worst rotating one has rigidity around 3.5 and its giving me plenty of headaches. I avoid using it if I can. In your case, like Richard said, balance will probably be key. Good luck!

There is a compatibility setting which needs to be turned on for XTR. If it was not set in one of the Calypso versions, the machine would collide like crazy. Per release notes: "When using the XTR probe, the “Optimized navigation for Rotating Carriers” option must be set to Off in the CALYPSO Compatibility Settings." Who knows, maybe it will help.

If in the US: https://portal.zeiss.com/knowledge-base?id=2127111

Hello Everyone, I was wondering if someone could shed some light on this issue. I am inspecting a gear and creating a K Chart. When I input the data for Y&Z the diagram disappears. At first both of diagram 1 & 2 disappeared. Not sure what I pushed diagram 1 came back. Not sure how to get diagram 2 back though. Can someone explain to me what I did wrong? Thank you!

Can someone direct me to the instructions for setting up planner. I downloaded it to a new laptop and installed it, but when i try to open calypso with the dongle inserted it tells me there is no dongle present or some such thing. I seem to remember needing to use the license manager tool at some point but can't find my instructions. any help would be appreciated.

🤣

Simple check, rotate the part 90 degrees and see if the pattern is the same or follows the rotation. If the same, probe qualification error. If it follows, could be the part (highly unlikely though)

From what version is this possible? I also forgot that, but because of old Calypso it's gone from memory. Funny note - available only for roughness and simple distance :-) not sure about that

Dang - I always forget about that. So much simpler than my solution. Haha.

Isn't it the Zeiss CMM Agent that opens communication?

Hi, please initialize the sensor and upload the file here (should be type .calobj): https://techguide.zeiss.com/en/zeiss-inspect-2025/article/cmd_calibration_upload_calibration_object_onto_sensor.html

thanks for your kind and helpful reply.

Hi Brian, you can download the Software from here: https://portal.zeiss.com/download-center/softwares/imt Please also make sure to request a license update.

What a nonsense have I just read? Anyway - only option you have is duplicating pallet and set it by loop for measuring only first nest.

Right click on the caterpillar distance and select "Rename subcharacteristics" and you can use a name of your choice.

thanks, but this is not an option. thats just how it is regulated by our company, its not in my hands. user is not allowed to select and deselect. thats why i am trying to find another way.

If you have defined loop in autorun pallet, then you can not select individual part by "X" like you said. Why make it so difficult? Just let user decide and manually check how many and where you have parts.

Hello everybody, short description: i have a pallet of three parts on AutoRun and i want to be able to select Loop of Part 1-3 and Loop 1-1 (only first part gets measured) is it possible to get a inquireList to select loop1 or loop2 to slect if you want to measure 1 part or 3 parts? i know you can "X out" parts on the autorun if you dont use loop, but thats actually not an option in my scenario. thanks in advance 🙂

Hello Marc I would also like to expand the decimal places. Unfortunately, your link leads to the overview page and not to the relevant topic...

You will need to modify the report to remove specific characters. ${String.TrimEnd("${Qdb.Characteristic(2002)}", "_(X,Y,Z)")}

@Kevin Harold I will look into this between our buildings. I did not think about this setting.

Also - if you want to get rid of it because of dimension name goes into QC app, then i am doing naming as "317_5; some text" - this will report dimension like you have, but i am saving that into QDAS and with LUA script i am getting rid of everything after ";" So i reduce that like this "317_5; left_Z" -> "317_5"

Is there a way to not show _x, _y or _z when using caliper distance in Piweb reporting ?