[To...] Posted February 3, 2022 Share Posted February 3, 2022 I know someone recently posted a solution for this error but I can't seem to find it. Anyone have an answer of resolving this error?cmm error.jpg Link to comment https://qualityforum.zeiss.com/topic/11084-connection-failed/ Share on other sites More sharing options...
[Ja...] Posted February 3, 2022 Share Posted February 3, 2022 viewtopic.php?p=31281#p31281 Is this what you are looking for? Link to comment https://qualityforum.zeiss.com/topic/11084-connection-failed/#findComment-54144 Share on other sites More sharing options...
[To...] Posted February 3, 2022 Author Share Posted February 3, 2022 Please sign in to view this quote. Thank you Jayesh. The post I recently saw said something about shutting down and re-starting Calypso several times. I just wanted to re-read it in case there was something else. Link to comment https://qualityforum.zeiss.com/topic/11084-connection-failed/#findComment-54146 Share on other sites More sharing options...
[Da...] Posted February 3, 2022 Share Posted February 3, 2022 viewtopic.php?t=9573 I think you are referring to Roberto's post, where he did a bunch of restarts and it just started working. Link to comment https://qualityforum.zeiss.com/topic/11084-connection-failed/#findComment-54148 Share on other sites More sharing options...
[To...] Posted February 3, 2022 Author Share Posted February 3, 2022 Please sign in to view this quote. Thanks. That was it. However, he had a different error. 🙁 Link to comment https://qualityforum.zeiss.com/topic/11084-connection-failed/#findComment-54150 Share on other sites More sharing options...
[To...] Posted February 3, 2022 Author Share Posted February 3, 2022 Ok. Forget everything up to now. Has anyone run into this error and how did they resolve it? TIA Link to comment https://qualityforum.zeiss.com/topic/11084-connection-failed/#findComment-54152 Share on other sites More sharing options...
[Da...] Posted February 3, 2022 Share Posted February 3, 2022 Is it just the one stylus system, if not it may be your config file. Link to comment https://qualityforum.zeiss.com/topic/11084-connection-failed/#findComment-54154 Share on other sites More sharing options...
[Fl...] Posted February 4, 2022 Share Posted February 4, 2022 Hi Tom, have had this error multible times in the past, always after installing new calypso Version or Service Pack Did this Error accur after an update? Maybe you or Calypso tried to copy the stylus database without admin rights, happend to me after an uptade first opening new calypso version there is a window popping up to import cmm data from older version, in my case i have to execute calypso as administrator and then import the stylus database In an other case when updating calypso, windows wasn't able to install the SQL Server 2017 corectly, had to delete Calypso and reinstall it, worked on one cmm, had the same error on another cmm, did the same, still does not work, i almost lost all my cmm data, luckily i had a backup from a few months before. IT is still trying to find a solution to instal SQL Server.... Link to comment https://qualityforum.zeiss.com/topic/11084-connection-failed/#findComment-54156 Share on other sites More sharing options...
[No...] Posted February 4, 2022 Share Posted February 4, 2022 Tom, in case you haven't resolved the error yet, post the contents of the log file mentioned in the error message. It may help to identify the problem. Link to comment https://qualityforum.zeiss.com/topic/11084-connection-failed/#findComment-54158 Share on other sites More sharing options...
[To...] Posted February 4, 2022 Author Share Posted February 4, 2022 ———Update ———- Feedback from customer below It appears out IT company did an update to our computers and it shut off our SQL server, not allowing the CMM to see the probe files. They worked on it for some time, then had to call Zeiss tech support and work with them to fix it. It is running now. Link to comment https://qualityforum.zeiss.com/topic/11084-connection-failed/#findComment-54160 Share on other sites More sharing options...
[Ri...] Posted February 4, 2022 Share Posted February 4, 2022 Give this a try.Untitled.png Link to comment https://qualityforum.zeiss.com/topic/11084-connection-failed/#findComment-54162 Share on other sites More sharing options...
[To...] Posted February 4, 2022 Author Share Posted February 4, 2022 Please sign in to view this quote. Thanks Rick, will keep this one for incidents in the future. Link to comment https://qualityforum.zeiss.com/topic/11084-connection-failed/#findComment-54164 Share on other sites More sharing options...
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