[Ün...] Posted January 10, 2022 Share Posted January 10, 2022 I am getting the following error message during measurement. It disables the air system and the device completely. The system does not start until it is completely shut down. Have you encountered it before? Link to comment https://qualityforum.zeiss.com/topic/11162-error-message/ Share on other sites More sharing options...
[Cl...] Posted January 10, 2022 Share Posted January 10, 2022 Does it happen in the same spot, or same axis direction each time? If so you might want to look at you scales/reader heads for dirt/oil. Link to comment https://qualityforum.zeiss.com/topic/11162-error-message/#findComment-54740 Share on other sites More sharing options...
[Jo...] Posted January 10, 2022 Share Posted January 10, 2022 i had this happen last week. It was tripping in -X movements. I reset it a few times, and it seemed to work itself out. There is an old post floating around saying it may have to do with the controller. Im wondering if its a software glitch, as I just updated to Calypso 2021. Link to comment https://qualityforum.zeiss.com/topic/11162-error-message/#findComment-54742 Share on other sites More sharing options...
[Ün...] Posted January 11, 2022 Author Share Posted January 11, 2022 It doesn't always do it in the same spot. It does it on different probes and at different points. It only does it from the +X direction of the probe. We suspected X-axis motion. I have not encountered it in programs that mostly last 3-10 minutes. We have this problem with long programs lasting 50 minutes. We do rough cleaning on a daily basis and detailed device cleaning on a weekly basis. Link to comment https://qualityforum.zeiss.com/topic/11162-error-message/#findComment-54744 Share on other sites More sharing options...
[Mi...] Posted January 11, 2022 Share Posted January 11, 2022 We just had a tech out last week to resolve this exact issue. I was told there was a safe guard that when the machine has to use more force/power than normal it will kick the drives off. The tech came out and said its because it was dirty on top of the machine. He found residue/dirty/debris on top of the machine and that was restricting movement. He was the Tech that came out and did the enhanced calibration a month prior. You would think Zeiss wouldn't charge us for this but they did. I don't know if this will get me in trouble but type ffp://192.4.1.200 into the file explorer address bar. Navigate to BC>KMG>log>error This will pull up the controller error logs. They're usually in order. Open the latest in notepad and look for something similar to this attachment.Screenshot 2022-01-11 063101.gif Link to comment https://qualityforum.zeiss.com/topic/11162-error-message/#findComment-54746 Share on other sites More sharing options...
[Er...] Posted January 11, 2022 Share Posted January 11, 2022 Is the CMM quiet when it moves? Or can you hear bearings, kind of a low frequency noise? We had to replace the bearings in the drive mechanism. We hadn't noticed the change since it was gradual. This caused our drive to kick out. It burnt up another drive before it was figured out. Link to comment https://qualityforum.zeiss.com/topic/11162-error-message/#findComment-54748 Share on other sites More sharing options...
[Ün...] Posted January 11, 2022 Author Share Posted January 11, 2022 The CMM is normally silent during motion. we do a lot of measurements and we encountered this problem 1 time in the last week. We encountered this issue only in X movement and the probe in the +x direction. The Zeiss technical team indicated that the x engine may need replacing. If the problem becomes more frequent, x motor replacement may be required. We will follow. Link to comment https://qualityforum.zeiss.com/topic/11162-error-message/#findComment-54750 Share on other sites More sharing options...
[Mi...] Posted January 12, 2022 Share Posted January 12, 2022 Please sign in to view this quote. Take a look on top of your gantry(bridge) and make everything up there is clean. Link to comment https://qualityforum.zeiss.com/topic/11162-error-message/#findComment-54752 Share on other sites More sharing options...
[Za...] Posted January 14, 2022 Share Posted January 14, 2022 Please sign in to view this quote. Our machine was doing this and when Zeiss came out to fix it, the granite was not level and the CMM was basically having to climb uphill to work. Once he balanced it out, the machine worked fine. Has the machine been moved recently? Link to comment https://qualityforum.zeiss.com/topic/11162-error-message/#findComment-54754 Share on other sites More sharing options...
[Ün...] Posted January 17, 2022 Author Share Posted January 17, 2022 The device works where it was originally installed. There was no displacement. Calibration was also done in August. It makes this error only when measuring at x+ ( A 0 : B90 ) position. We pay special attention to bridge cleaning. Link to comment https://qualityforum.zeiss.com/topic/11162-error-message/#findComment-54756 Share on other sites More sharing options...
[Ün...] Posted January 20, 2022 Author Share Posted January 20, 2022 Please sign in to view this quote. Again we encountered the same error. We did a thorough cleaning. I think X will need engine replacement. Link to comment https://qualityforum.zeiss.com/topic/11162-error-message/#findComment-54758 Share on other sites More sharing options...
[Er...] Posted January 26, 2022 Share Posted January 26, 2022 Thanks to this post I know our X axis is kicking out. The drive seems fine. The bearings on the roller and drive shaft are going bad. The bearings look to be type FR6-LLC. Boca Bearing Company carries them. Link to comment https://qualityforum.zeiss.com/topic/11162-error-message/#findComment-54760 Share on other sites More sharing options...
[Je...] Posted January 26, 2022 Share Posted January 26, 2022 . Ünal, I have a question that is not related to your error message. Just curious. Turkey endures approximately 150 measurable earthquakes each year, according to earthquaketrack.com. Do earthquakes ever affect your company's machine equipment? Have you ever had to service or recalibrate equipment, whether CMM or otherwise, due to an earthquake? Jeff Frodermann Meier Tool & Engineering Anoka, Minnesota . Link to comment https://qualityforum.zeiss.com/topic/11162-error-message/#findComment-54762 Share on other sites More sharing options...
[Ün...] Posted January 27, 2022 Author Share Posted January 27, 2022 Jeff, As you said, we live in an earthquake zone and we've had earthquakes of great magnitude in the past and a lot of people have died. Our company is in the Marmara region of Turkey, close to our location (approximately 200 km), in 1999, in the city of Kocaeli, there was a devastating earthquake with a magnitude of 7.8 and 17,500 people lost their lives. In our region, there may be earthquakes of low scale (1.5 - 2.0 magnitude) and most of which we do not feel. We did not have any problems with our equipment related to earthquakes of this magnitude. Our machines in production undergo maintenance every 6 months, we have our Cmm devices calibrated annually. We did not see any earthquake-induced effects on our devices. We can experience this after a large earthquake, where the devices can shake a lot. You can see the fault lines passing through our country. Link to comment https://qualityforum.zeiss.com/topic/11162-error-message/#findComment-54764 Share on other sites More sharing options...
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