[Ch...] Posted September 9, 2021 Share Posted September 9, 2021 I get this error when I automatically pickup a regular(non-XTR) adapter plate probe with my XTR head, even though I have all ID chip settings turned off. If I manually pickup the probe then there is no issue. anyone have any idea? Link to comment https://qualityforum.zeiss.com/topic/12002-xtr-head-id-chip-error/ Share on other sites More sharing options...
[Da...] Posted September 9, 2021 Share Posted September 9, 2021 My guess would be that there is no dowel pin on the XTR head. So with no way to ensure the non XTR plate is in the correct position, It says no can do... Link to comment https://qualityforum.zeiss.com/topic/12002-xtr-head-id-chip-error/#findComment-59782 Share on other sites More sharing options...
[Ch...] Posted September 13, 2021 Author Share Posted September 13, 2021 That was my first thought but it picks up the master probe just fine and it has a regular style adapter plate. Link to comment https://qualityforum.zeiss.com/topic/12002-xtr-head-id-chip-error/#findComment-59784 Share on other sites More sharing options...
[To...] Posted September 13, 2021 Share Posted September 13, 2021 Is the XTR at A0? I'm guessing it is since you're able to pick it up manually. Link to comment https://qualityforum.zeiss.com/topic/12002-xtr-head-id-chip-error/#findComment-59786 Share on other sites More sharing options...
[Wo...] Posted September 14, 2021 Share Posted September 14, 2021 It happens to me from time to time. I found that usually cleaning the adapter plate's contacts with electronic cleaner spray fixes the issue. Link to comment https://qualityforum.zeiss.com/topic/12002-xtr-head-id-chip-error/#findComment-59788 Share on other sites More sharing options...
[Me...] Posted September 21, 2021 Share Posted September 21, 2021 Please sign in to view this quote. This is right. The XTR Plates have more contacts than a XT plate so depending on how your plate is handled (Manual probe changes, dirty brushes on stylus bay) may increase the amount of contaminates on the contacts. Also to note, the XTR plates can be picked up (Manually) at a weird angle, they will correct itself once it recognizes the ID Link to comment https://qualityforum.zeiss.com/topic/12002-xtr-head-id-chip-error/#findComment-59790 Share on other sites More sharing options...
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