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Hello Everyone, I am a newcomer to this group. I have also faced this problem for quite a long. But after searching so many times on the internet I found the https://www.exactlly.com/blog/index.php ... -high-roi/. By visiting here I resolved most of the problems related to Updating Software. So if anyone really wants to solve this issue and wants to download the new software please check once.
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Hello Adam,

before updating, please make sure you have the correct licenses.

The Updates don't come for free.


If you have a Software maintenance contract you are entitled to upgrade to the latest version.


To do so use the Zeiss Portal portal.zeiss.com, there you can find the latest software.

If you are unsure about how to proceed, please contact the Zeiss Support.


Hope this helps.

Best Regards
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