[To...] Posted June 17, 2021 Share Posted June 17, 2021 I am asking for a friend.... He wrote a program and ran it on his cmm. He is not using Multiple Report. In his run window, he has Custom Printout active and the "Send Results to Printer" option is checked and the report is printing on his local networked printer. The same program was proven out on another CMM, in another building and the report printed on their local networked printer. Now, he is running the program, proven in other building back on the original machine but reports are being printed on printer in other building. If he manually selects Print from the menu of the Custom Printout screen, it prints on his local printer. Can't find what might be causing this. Any thoughts? Link to comment https://qualityforum.zeiss.com/topic/12698-printer-puzzle/ Share on other sites More sharing options...
[Pe...] Posted June 17, 2021 Share Posted June 17, 2021 Maybe try define printer under: Extras -> Settings -> Environment... -> Printer Link to comment https://qualityforum.zeiss.com/topic/12698-printer-puzzle/#findComment-63638 Share on other sites More sharing options...
[To...] Posted June 17, 2021 Author Share Posted June 17, 2021 Thanks Perry. Everything appears to be using the default settings. Link to comment https://qualityforum.zeiss.com/topic/12698-printer-puzzle/#findComment-63640 Share on other sites More sharing options...
[Er...] Posted June 17, 2021 Share Posted June 17, 2021 Maybe have him check the computer's printer default? Could the computer somehow have the default set to the printer in the other building? Link to comment https://qualityforum.zeiss.com/topic/12698-printer-puzzle/#findComment-63642 Share on other sites More sharing options...
[To...] Posted June 17, 2021 Author Share Posted June 17, 2021 Please sign in to view this quote. Yes, it was checked. When you click Print from the menu at the top of custom printout, it goes to the right printer. In CNC mode, it goes to wrong printer. Link to comment https://qualityforum.zeiss.com/topic/12698-printer-puzzle/#findComment-63644 Share on other sites More sharing options...
[Pe...] Posted June 17, 2021 Share Posted June 17, 2021 Ok then can try... Resources -> Feature Setting Editor... -> Printer And make sure "Set To: Default Printer" Link to comment https://qualityforum.zeiss.com/topic/12698-printer-puzzle/#findComment-63646 Share on other sites More sharing options...
[Da...] Posted June 17, 2021 Share Posted June 17, 2021 Maybe look in Resources\Features setting editor\Printer and make sure it didn't get changed there. Link to comment https://qualityforum.zeiss.com/topic/12698-printer-puzzle/#findComment-63648 Share on other sites More sharing options...
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