[Ma...] Posted June 7, 2021 Share Posted June 7, 2021 So no crashes, nothing like that. No power outage. I go to locate my reference sphere as I do every Monday and now I'm getting this error: I hit OK, and it runs and then I get an error saying to requalify the Master Probe. What do I do? I can't requalify it because it isn't locating the Reference Sphere...I checked the radius on the Master Probe, it was off by 1mm, not sure how or why but I corrected that. And the reference sphere radius is 15mm, and it states that in the properties. Any help is appreciated as we have parts that have 3 hours worth of work left on them and have to get sent out by 3pm EST today! Link to comment https://qualityforum.zeiss.com/topic/12764-masterprobe-errors/ Share on other sites More sharing options...
[Ja...] Posted June 7, 2021 Share Posted June 7, 2021 It can be because the masterprobe needs to be cleaned or the contacts need to be cleaned. Can you try to clean the probe and contacts and retry. Did you do "qualify stylus" instead of "Reference sphere position" with the masterprobe and that started giving you errors? Link to comment https://qualityforum.zeiss.com/topic/12764-masterprobe-errors/#findComment-64214 Share on other sites More sharing options...
[Ow...] Posted June 7, 2021 Share Posted June 7, 2021 When you reference the sphere with the Master probe, it essentially requalifies the Master Probe to the known sphere diameter. Are you clicking to reference the sphere position 1st and making sure the right orientation is chosen? The master probe generally shouldn't be part of any qualification program and should only be used to reference sphere. I've seen this error on our Duramax CMMs and click OK and have no more problems afterward, it never comes back and says to requalify the master probe. Link to comment https://qualityforum.zeiss.com/topic/12764-masterprobe-errors/#findComment-64216 Share on other sites More sharing options...
[Ma...] Posted June 7, 2021 Author Share Posted June 7, 2021 So come to find out...the nut that connects the XXT to the RDS knuckle was loose! I should have thought of that right away. Sorry about that! Link to comment https://qualityforum.zeiss.com/topic/12764-masterprobe-errors/#findComment-64218 Share on other sites More sharing options...
[Cl...] Posted June 7, 2021 Share Posted June 7, 2021 That's odd for the nut to be loose. Any collisions lately? Link to comment https://qualityforum.zeiss.com/topic/12764-masterprobe-errors/#findComment-64220 Share on other sites More sharing options...
[Er...] Posted June 7, 2021 Share Posted June 7, 2021 i was going to suggest cleaning all contacts, checking the tightness, etc. We have had the nut loosen over time. Same with styli. The temperature of the room is not controlled as it should. Depending on the season we can be anywhere from 60° to 80° and management is OK with that. Between the temperature working it loose and the occasional bump when a clamp is left open 😉 etc. it just happens. Link to comment https://qualityforum.zeiss.com/topic/12764-masterprobe-errors/#findComment-64222 Share on other sites More sharing options...
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