[Xi...] Posted December 8, 2020 Share Posted December 8, 2020 Accura 2 machine with Calypso 2019 software. sometime probes could not be released during probes changing (see attachment). any feedback would be great appreciated.zeiss-6 error .png Link to comment https://qualityforum.zeiss.com/topic/13404-probes-release-error/ Share on other sites More sharing options...
[Da...] Posted March 1, 2021 Share Posted March 1, 2021 I have the exact same problem. Have you found a solution yet? Link to comment https://qualityforum.zeiss.com/topic/13404-probes-release-error/#findComment-68448 Share on other sites More sharing options...
[Ow...] Posted March 1, 2021 Share Posted March 1, 2021 Clean each of the probe plates with a lint-free rag or swab using at least 70% (I prefer 99%) Isopropanol alcohol. Might clean the little balls/bars that locate the plates in the head with alcohol too, being extra carful to not leave anything behind (lint) and to not be aggressive while doing it. Vacuum the probe bays accordion covers and clean the internals with alcohol. Might check to see if they're still tightly secured before redefining. Then redefine each holders location with the master probe. Way out of balance or heavy probing systems might be an issue too. Link to comment https://qualityforum.zeiss.com/topic/13404-probes-release-error/#findComment-68450 Share on other sites More sharing options...
[Er...] Posted March 1, 2021 Share Posted March 1, 2021 Our RDS had similar issues. Removed the RDS plate from the head and the adapter plates from the probe sockets. A good cleaning with alcohol a couple of times cleared it up. Link to comment https://qualityforum.zeiss.com/topic/13404-probes-release-error/#findComment-68452 Share on other sites More sharing options...
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