[Je...] Posted August 21, 2020 Share Posted August 21, 2020 My team and I have rebooted, qualified, re-qualified, changed different stylus, and cleaned our stylus, but are having issues with the machine. For example when I would pick up a probe I would drive it over to my reference sphere and in the middle of the air it would read on the pad that it was touching a surface. The light on the control pad would come on and the green light on the probe head would turn on as well. Not only does it do that, but in mid-air it would also say there was a collision. Is there any way anyone could help me figure out if its a hardware problem or software, also to see if I could fix or adjust anything before we send someone to come calibrate or repair any issues?CMM_CollisionInMidAir.JPG Link to comment https://qualityforum.zeiss.com/topic/14806-calypso-reporting-collisiontouching-a-surface-in-mid-air/ Share on other sites More sharing options...
[Da...] Posted August 21, 2020 Share Posted August 21, 2020 Make sure everything is clean. Probe, plate, adapter and where it connects to the head, air bearing surfaces including under the slide cover. If it still persists try slowing down the travel speed with the control knob. If this doesn't help you probably need to make that call to Zeiss. Link to comment https://qualityforum.zeiss.com/topic/14806-calypso-reporting-collisiontouching-a-surface-in-mid-air/#findComment-78528 Share on other sites More sharing options...
[Je...] Posted August 21, 2020 Author Share Posted August 21, 2020 Please sign in to view this quote. I am looking over the manual and checking for any loose screws or wires. I know we have some really dirty air filters that I will clean. Hopefully doing a full cleaning and inspection on the machine would help. Thank you! Link to comment https://qualityforum.zeiss.com/topic/14806-calypso-reporting-collisiontouching-a-surface-in-mid-air/#findComment-78530 Share on other sites More sharing options...
[Me...] Posted August 21, 2020 Share Posted August 21, 2020 Another cause of false triggers is heavy and/or unbalanced probe configurations. Does this happen with specific probes? Are the probe builds new or have you been using them for awhile and are now getting false triggers? Link to comment https://qualityforum.zeiss.com/topic/14806-calypso-reporting-collisiontouching-a-surface-in-mid-air/#findComment-78532 Share on other sites More sharing options...
[Je...] Posted August 21, 2020 Author Share Posted August 21, 2020 Please sign in to view this quote. They have been used for awhile and are now giving false triggers. I cleaned everything and checked for loose screws or wires and it still does the same thing. Link to comment https://qualityforum.zeiss.com/topic/14806-calypso-reporting-collisiontouching-a-surface-in-mid-air/#findComment-78534 Share on other sites More sharing options...
[Er...] Posted August 21, 2020 Share Posted August 21, 2020 We have had this issu in one machine. It was the signal that was to weak when the machine traveled from one scale over to the next. (big portal). Probably not your issue since you seem to run a more modern Accura. But might be worth mentioning sine it had nothing to do with the sensor... Link to comment https://qualityforum.zeiss.com/topic/14806-calypso-reporting-collisiontouching-a-surface-in-mid-air/#findComment-78536 Share on other sites More sharing options...
[Je...] Posted August 21, 2020 Author Share Posted August 21, 2020 Please sign in to view this quote. I've noticed its just one probe that is giving us problems. We are trying to balance it and see if that may be the issue. Link to comment https://qualityforum.zeiss.com/topic/14806-calypso-reporting-collisiontouching-a-surface-in-mid-air/#findComment-78538 Share on other sites More sharing options...
[Br...] Posted August 21, 2020 Share Posted August 21, 2020 We had a busted XXT sensor one time that did this. There was a piece broken off that jammed itself inside of the sensor causing it to trigger. Link to comment https://qualityforum.zeiss.com/topic/14806-calypso-reporting-collisiontouching-a-surface-in-mid-air/#findComment-78540 Share on other sites More sharing options...
[Da...] Posted August 21, 2020 Share Posted August 21, 2020 Please sign in to view this quote. You might try switching it to a different plate. Use one that is not having the issue. It could be the plate itself. Link to comment https://qualityforum.zeiss.com/topic/14806-calypso-reporting-collisiontouching-a-surface-in-mid-air/#findComment-78542 Share on other sites More sharing options...
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