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Zeiss assistance Team


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My guess is that they don't want to pay the help managers to scan the forum to assist for free.
If the issue is pressing enough, and people can't get the answers that they are looking for from the forum, then they can contact Zeiss directly, and wait in line(?)
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https://qualityforum.zeiss.com/topic/14886-zeiss-assistance-team/#findComment-79222
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