[Mi...] Posted November 11, 2022 Share Posted November 11, 2022 Hi, After using Zeiss Quality Suite to update Inspect Pro to 2022 Service Pack 1, I am no longer able to open the Zeiss Quality Suite. Is this a full re-install required to remedy? Link to comment Share on other sites More sharing options...
Solution [Mi...] Posted November 11, 2022 Author Solution Share Posted November 11, 2022 Please sign in to view this quote. Yes, a full installation fixed it. Perhaps I should have installed the update to Zeiss Quality Suite prior to GOM Software..... Link to comment Share on other sites More sharing options...
[Gl...] Posted November 14, 2022 Share Posted November 14, 2022 Please sign in to view this quote. Normally a full re-install should not be necessary. In our tests, updating from Inspect Pro to 2022 SP 1 via the suite always worked without any problems. We would like to investigate the problem in more detail to find out the cause. Therefore, it would be a great help if you could open a ticket for this problem via support.optical.metrology@zeiss.com with a detailed description about the behavior. Link to comment Share on other sites More sharing options...
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