[Ke...] Posted February 25, 2020 Share Posted February 25, 2020 I wonder if anyone has run into this and point me to an answer. After lunch I started a program pulled in a stp file and was doing the alignment when the software froze I could do a few thing but could not pick anything off the stp file. I waited about 5 minute and when it was still frozen. I terminated the software and it closed normally yes I could still use some features. It restarted and re-homed normally. I then went to do a probe change and my probe id at least 1 inch lower than the rack which of course caused a collision and knocked the XDT shaft of the RDS. Thankfully it did not fall and it reconnected when I went to move it. I restarted the machine again and I have rotated the probe in both A and B and all looks good however the probe is still an inch lower. I plan on re calibrating my probes and checking a few ring gauges as well as resetting my probe rack. Has this happened to anyone else? What caused it? How do I prevent it from happening again? As and added conundrum. When the XDT hit the rack it didn't even resister as a collision on the status window. Link to comment https://qualityforum.zeiss.com/topic/16434-software-froze-collision/ Share on other sites More sharing options...
[Cl...] Posted February 25, 2020 Share Posted February 25, 2020 Check you home position coordinates. Extras - Settings - CMM - Machine tab. I had a similar collision years ago, and it changed my home coordinates. This threw off my Z by a huge amount. I have a larger (1000/1200/600) Contura currently set to; X = 5.0000 Y = -5.0000 Z = -5.0000 Link to comment https://qualityforum.zeiss.com/topic/16434-software-froze-collision/#findComment-91440 Share on other sites More sharing options...
[Ke...] Posted February 25, 2020 Author Share Posted February 25, 2020 I am re calibrating now all is going good. I will recheck as soon as the probe I have running is done. But the crash happened after the software freezing and restarting it. Just not sure why I would lose my rack location because of that. Thanks Link to comment https://qualityforum.zeiss.com/topic/16434-software-froze-collision/#findComment-91442 Share on other sites More sharing options...
[Ke...] Posted February 25, 2020 Share Posted February 25, 2020 I recall, when I was working with an old UMPC having a similar issue. Not sure what the root cause was, but we had issues with the probe being off (just a few mm) trying to load/unload in the probe rack. Started with re-defining the holder location, and ended up changing the approach parameters, to get it to work Link to comment https://qualityforum.zeiss.com/topic/16434-software-froze-collision/#findComment-91444 Share on other sites More sharing options...
[Ke...] Posted February 25, 2020 Author Share Posted February 25, 2020 Please sign in to view this quote. Home position looks good.Thanks Link to comment https://qualityforum.zeiss.com/topic/16434-software-froze-collision/#findComment-91446 Share on other sites More sharing options...
[No...] Posted February 26, 2020 Share Posted February 26, 2020 Please sign in to view this quote. I don't know about XDT, RDS etc., but with a VAST XT, collision detection is disabled during a probe change, otherwise it wouldn't be able to enter the rack. Link to comment https://qualityforum.zeiss.com/topic/16434-software-froze-collision/#findComment-91448 Share on other sites More sharing options...
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