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Accura 2 -Y- Drive noise


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I have a two week old Accura 2. The -Y- Drive is extremely noisy when moving in the -Y- plus direction only. (very loud clicking noise) when moving in the -Y- minus its very quit. The service tech who set it up said its normal for the accura 2. Has anyone had this issue?

2019 Accura 2
1200/1800/1000
Vast gold/ RDS Vast XXXT/ ViScan.
Integrated Rotary Table
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https://qualityforum.zeiss.com/topic/16520-accura-2-y-drive-noise/
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Yes, I am also told that a "noisy" Y-Drive is common. We had ours replaced (under warranty) and it is *much* better. I can't recall if the original Y-Drive made Clicking noises or not... but it was really noisy.
I'm also believe that I was told that there is a retrofit that is available, that is quieter. But, If you purchased your machine through Zeiss, you may be able to get a better response (free replacement, or price break on retrofit) from your Zeiss sales rep... at this point, Zeiss should be explaining the potential noise issues prior to purchase.

Good luck,
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https://qualityforum.zeiss.com/topic/16520-accura-2-y-drive-noise/#findComment-92036
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