[Ch...] Posted December 17, 2019 Share Posted December 17, 2019 I upgraded gearpro to the latest version and now my quality number has gone missing. Link to comment https://qualityforum.zeiss.com/topic/16866-where-did-my-quality-number-go/ Share on other sites More sharing options...
[Ro...] Posted December 18, 2019 Share Posted December 18, 2019 For analysis please send the .act file of this measurement to your ZEISS support team. It can have several reasons why it disappears. Link to comment https://qualityforum.zeiss.com/topic/16866-where-did-my-quality-number-go/#findComment-94380 Share on other sites More sharing options...
[Ch...] Posted January 10, 2020 Author Share Posted January 10, 2020 UPDATE: I called Zeiss service and we couldn't figure it out. The problem was forwarded to the development team in Germany and none of their suggestions worked. Ultimately, Gearpro was uninstalled and reinstalled and it worked just fine. Typical IT problem. Try everything you know how do then it turns out to be something simple. Link to comment https://qualityforum.zeiss.com/topic/16866-where-did-my-quality-number-go/#findComment-94382 Share on other sites More sharing options...
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