[Mi...] Posted November 18, 2019 Share Posted November 18, 2019 Was on the way to building a really nice verification plan for XXT and needed to switch back to VAST XT to do more urgent measuring. After following procedure shutdown, change probe heads, etc., holders all wiped clean, Calypso won't recognize master probe eventhough shows in setup screens. Also, when checked System Set-up Xs, Ys, and Zs settiings were definitly incorrect and are greyed out. Checked Simulator Tab ( System Set up, NOT planner) and Xs, Ys, Zs settings are OK. I am very confident that Rack, holders, etc, can be re-defined once I get my MasterProbe back. The CMM will home and beep after power re-set and turn on Drives. Moves OK in all 3 axes. Am wondering if only choices are have IT re-install, redefine XT probe, or just throw in towel and make the Zeiss call. Have attached PDF with several screen shots.MasterProbe not Recocognized 11-15-2019 ed.pdf Link to comment Share on other sites More sharing options...
[Ri...] Posted November 18, 2019 Share Posted November 18, 2019 Have you rebooted the controller? Looks like it's not reading the correction files. Reboot both the controller and PC, and see what happens. If not, call Zeiss tech support. Link to comment Share on other sites More sharing options...
[Mi...] Posted November 19, 2019 Author Share Posted November 19, 2019 Yep, rebooted controller several times. Figured that was it. Thanks a bunch for zeiss call confirmation! ❗ 🙂 Link to comment Share on other sites More sharing options...
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