[Ad...] Posted October 16, 2019 Share Posted October 16, 2019 We recently installed the latest version of Calypso on one of our Contura CMMs testing the water before we upgrade our other CMMs. Only snag we have so far is using CAD Evaluations if I select Characteristics in the Characteristics tab in the Evaluation window it will no longer display any results regardless of options checked (Actual,Nominal,Identifier....) If I select feature banners instead it works. There are a lot of programs we regularly use with CAD presentations saved that use Characteristics so I'd like to resolve the issue if possible rather than create new presentations for each program. Link to comment https://qualityforum.zeiss.com/topic/17392-cad-evaluation-in-calypso-2019/ Share on other sites More sharing options...
[Ow...] Posted October 16, 2019 Share Posted October 16, 2019 Thanks for sharing the issue. I'd definitely contact Zeiss to get them working on it for a patch/future revision or to see if it's just a system's issue. Link to comment https://qualityforum.zeiss.com/topic/17392-cad-evaluation-in-calypso-2019/#findComment-97458 Share on other sites More sharing options...
[Ri...] Posted October 16, 2019 Share Posted October 16, 2019 Hmm... Interesting. I've been using 2019 since it was released with no issues in the CAD Evaluation portion of it. Have you tested to see if it is a legacy program issue, or if it occurs with new programs as well? Link to comment https://qualityforum.zeiss.com/topic/17392-cad-evaluation-in-calypso-2019/#findComment-97460 Share on other sites More sharing options...
[Ad...] Posted October 16, 2019 Author Share Posted October 16, 2019 Please sign in to view this quote. It occurs in new programs as well as legacy programs. Link to comment https://qualityforum.zeiss.com/topic/17392-cad-evaluation-in-calypso-2019/#findComment-97462 Share on other sites More sharing options...
[Ri...] Posted October 16, 2019 Share Posted October 16, 2019 Can you post some screenshots showing the Characteristics you are trying to use CAD Evaluation on? Link to comment https://qualityforum.zeiss.com/topic/17392-cad-evaluation-in-calypso-2019/#findComment-97464 Share on other sites More sharing options...
[Ad...] Posted October 16, 2019 Author Share Posted October 16, 2019 These parts are all under controls so I can't share them. I did contact Zeiss and have received a service pack that will hopefully address the problem. Link to comment https://qualityforum.zeiss.com/topic/17392-cad-evaluation-in-calypso-2019/#findComment-97466 Share on other sites More sharing options...
[Ja...] Posted October 16, 2019 Share Posted October 16, 2019 In CAD- Evaluation- Result tab, did you put a check mark in the box next to "Display" ? Link to comment https://qualityforum.zeiss.com/topic/17392-cad-evaluation-in-calypso-2019/#findComment-97468 Share on other sites More sharing options...
[Ad...] Posted October 29, 2019 Author Share Posted October 29, 2019 Please sign in to view this quote. Yes I checked display. Final word from Zeiss is there was a software change in 2019 version that prevents any masked features from being able to display in a CAD Presentation. Downside is now I need to modify a lot of programs over a change that is trivial to me. Link to comment https://qualityforum.zeiss.com/topic/17392-cad-evaluation-in-calypso-2019/#findComment-97470 Share on other sites More sharing options...
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