[Ra...] Posted June 7, 2019 Share Posted June 7, 2019 Updated from 5.8 yesterday. Things going smoothly until last evening when an operator could not qualify a stylus system. This morning, I begin to look into it by running the qual program and find this error message: I searched the forums and found nothing yet. I'm posting in the hopes that someone is up early! Link to comment https://qualityforum.zeiss.com/topic/18470-error-4500/ Share on other sites More sharing options...
[Ja...] Posted June 7, 2019 Share Posted June 7, 2019 Can you post the log file that is located in the stated directory? EDIT: It is saying ref. sphere name already exists. Are you using two ref. spheres or one sphere together with a virtual sphere? When does this happen? When referencing sphere position? Or when qualifying stylus? Link to comment https://qualityforum.zeiss.com/topic/18470-error-4500/#findComment-103934 Share on other sites More sharing options...
[Ra...] Posted June 7, 2019 Author Share Posted June 7, 2019 One sphere only. No virtual. This happened as an operator was re-qualifying a stylus for the first time with the updated Calypso. Link to comment https://qualityforum.zeiss.com/topic/18470-error-4500/#findComment-103936 Share on other sites More sharing options...
[Ra...] Posted June 7, 2019 Author Share Posted June 7, 2019 A bit more information: I was editing the reference sphere radius to reflect the actual dimension. After clicking "Accept," I was warned that the sphere would become invalid. I ignored that warning. I'm starting from scratch. Link to comment https://qualityforum.zeiss.com/topic/18470-error-4500/#findComment-103938 Share on other sites More sharing options...
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