[Ri...] Posted March 18, 2019 Share Posted March 18, 2019 I have one install that wont allow us to set PDF options in "Result To File" dialog box. Is there a license missing? Any help is appreciated. See attached imageResults To File PDF option missing.jpg Link to comment https://qualityforum.zeiss.com/topic/18812-new-2017-v6408-install-no-pdf-options/ Share on other sites More sharing options...
[No...] Posted March 19, 2019 Share Posted March 19, 2019 You need to "repair" the PDF printer installation. See attachment. Link to comment https://qualityforum.zeiss.com/topic/18812-new-2017-v6408-install-no-pdf-options/#findComment-105870 Share on other sites More sharing options...
[Ri...] Posted March 21, 2019 Author Share Posted March 21, 2019 Thank you for the post, but it seems its not the problem. I do not have the option to select PDF at all. Link to comment https://qualityforum.zeiss.com/topic/18812-new-2017-v6408-install-no-pdf-options/#findComment-105872 Share on other sites More sharing options...
[No...] Posted March 22, 2019 Share Posted March 22, 2019 So the PDF printers are present, all the settings are as described in the document and it still doesn't work? Then I'm stumped. Link to comment https://qualityforum.zeiss.com/topic/18812-new-2017-v6408-install-no-pdf-options/#findComment-105874 Share on other sites More sharing options...
[Ge...] Posted March 22, 2019 Share Posted March 22, 2019 Hi there, Reinstall pdf printer with exe. named "novapk.exe". Link to comment https://qualityforum.zeiss.com/topic/18812-new-2017-v6408-install-no-pdf-options/#findComment-105876 Share on other sites More sharing options...
[Ri...] Posted March 23, 2019 Author Share Posted March 23, 2019 Thank you for your reply. Did that, didn't work. Link to comment https://qualityforum.zeiss.com/topic/18812-new-2017-v6408-install-no-pdf-options/#findComment-105878 Share on other sites More sharing options...
[Da...] Posted March 24, 2019 Share Posted March 24, 2019 Rick, not sure if it will help, but why wouldn't you try 6.4.24 service pack? Link to comment https://qualityforum.zeiss.com/topic/18812-new-2017-v6408-install-no-pdf-options/#findComment-105880 Share on other sites More sharing options...
[Ri...] Posted March 25, 2019 Author Share Posted March 25, 2019 Its been applied, did not solve the problem Link to comment https://qualityforum.zeiss.com/topic/18812-new-2017-v6408-install-no-pdf-options/#findComment-105882 Share on other sites More sharing options...
[Ri...] Posted April 15, 2019 Author Share Posted April 15, 2019 This was the fix Please sign in to view this quote. Link to comment https://qualityforum.zeiss.com/topic/18812-new-2017-v6408-install-no-pdf-options/#findComment-105884 Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in