[Jo...] Posted March 19, 2019 Share Posted March 19, 2019 We have been saving measurement reports in PDF format for years. They have always saved automatically after the run has been completed and report is generated. However, this morning after we ran the first part of the day, a Save As dialog box appeared during the report generation. Has anyone seen this before? Is there a way to get it back to saving automatically? Link to comment https://qualityforum.zeiss.com/topic/18990-zeiss-pdf-printer7-bug/ Share on other sites More sharing options...
[Mi...] Posted March 19, 2019 Share Posted March 19, 2019 John.. What version of Calypso are you using? Do you use PiWeb for reporting? Link to comment https://qualityforum.zeiss.com/topic/18990-zeiss-pdf-printer7-bug/#findComment-106908 Share on other sites More sharing options...
[Jo...] Posted March 19, 2019 Author Share Posted March 19, 2019 We are using Calypso 6.2.06 No, we do not use PiWeb. We use a software called QC-Calc to collect the table files for SPC reporting and just the default PDF reports for individual parts. Link to comment https://qualityforum.zeiss.com/topic/18990-zeiss-pdf-printer7-bug/#findComment-106910 Share on other sites More sharing options...
[No...] Posted March 20, 2019 Share Posted March 20, 2019 Open the PDF driver preferences, go to the profiles tab and check if there's a Calypso profile that is marked as activated. Link to comment https://qualityforum.zeiss.com/topic/18990-zeiss-pdf-printer7-bug/#findComment-106912 Share on other sites More sharing options...
[Is...] Posted March 20, 2019 Share Posted March 20, 2019 maybe would be solved installing the ZEISS PDF Patch (ZeissPdfInstall20160801.vbe), you will find it in the folder: ZEISS PDF Printer of the service pack... takes some minutes working in Background, in my case the PDF files were not saved before to install this Link to comment https://qualityforum.zeiss.com/topic/18990-zeiss-pdf-printer7-bug/#findComment-106914 Share on other sites More sharing options...
[Jo...] Posted March 21, 2019 Author Share Posted March 21, 2019 My CMM tech did a little more digging on this issue and found that the Multiple Printouts option had been checked. We unchecked this box and it fixed the problem. Thank you for your helpful suggestions. Link to comment https://qualityforum.zeiss.com/topic/18990-zeiss-pdf-printer7-bug/#findComment-106916 Share on other sites More sharing options...
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