[Me...] Posted October 15, 2018 Share Posted October 15, 2018 I'm trying to install the 6.4.2003 patch but it keeps bouncing saying windows installer can't do it. Is this a license issue? I think they expired 2 months ago.patch error.PNG Link to comment https://qualityforum.zeiss.com/topic/19696-newest-64-patch-wont-install/ Share on other sites More sharing options...
[Me...] Posted October 15, 2018 Author Share Posted October 15, 2018 O.K. so I went back to play and I can get 6.4.1603 to run but I cannot get 6.4.2002 or 2003 to run. Any body else? Link to comment https://qualityforum.zeiss.com/topic/19696-newest-64-patch-wont-install/#findComment-110844 Share on other sites More sharing options...
[No...] Posted October 16, 2018 Share Posted October 16, 2018 You didn't mention it, so I must ask: Did you install SP 6.4.20 before applying the patch? This is not a license issue. Valid licenses do not expire (the SMA may expire, but not the license) and are good for every service pack and patch within the same main revision (6.4 in this case) Link to comment https://qualityforum.zeiss.com/topic/19696-newest-64-patch-wont-install/#findComment-110846 Share on other sites More sharing options...
[Me...] Posted October 16, 2018 Author Share Posted October 16, 2018 Well, that was embarrassing. Thanks for showing me the forest Norbert. Link to comment https://qualityforum.zeiss.com/topic/19696-newest-64-patch-wont-install/#findComment-110848 Share on other sites More sharing options...
[Me...] Posted December 17, 2018 Author Share Posted December 17, 2018 Please sign in to view this quote. Excuse my ignorance as I am still new to the whole upgrade/update stuff. From your comment, am i correct that if my SMA is expired, I can update (patches, service packs) for my current version (2017) but I can not upgrade to the newest version (2018). Link to comment https://qualityforum.zeiss.com/topic/19696-newest-64-patch-wont-install/#findComment-110850 Share on other sites More sharing options...
[Th...] Posted December 17, 2018 Share Posted December 17, 2018 Please sign in to view this quote. This is correct. If your SMA expired after you received a license for 2017, you will still be allowed to install all service packs and patches for 2017. You would still be able to install 2018 as well, but without a valid license you would not be able to run it. Link to comment https://qualityforum.zeiss.com/topic/19696-newest-64-patch-wont-install/#findComment-110852 Share on other sites More sharing options...
[Cr...] Posted December 18, 2018 Share Posted December 18, 2018 I am getting this same error while trying to download the latest patch for 6.6. I do not have any service packs installed since installing 2018. I don't see any either though?? ❓ ❗ Link to comment https://qualityforum.zeiss.com/topic/19696-newest-64-patch-wont-install/#findComment-110854 Share on other sites More sharing options...
[Th...] Posted December 18, 2018 Share Posted December 18, 2018 Please sign in to view this quote. There is a service pack for 2018, 6.6.12. You'll need that before you can install patch 1202. Link to comment https://qualityforum.zeiss.com/topic/19696-newest-64-patch-wont-install/#findComment-110856 Share on other sites More sharing options...
[Cr...] Posted December 18, 2018 Share Posted December 18, 2018 I thought perhaps that was the case but I can't seem to find one on the website? Link to comment https://qualityforum.zeiss.com/topic/19696-newest-64-patch-wont-install/#findComment-110858 Share on other sites More sharing options...
[Th...] Posted December 18, 2018 Share Posted December 18, 2018 That's odd, since it appears right where I expect it to be on the SDP site. Link to comment https://qualityforum.zeiss.com/topic/19696-newest-64-patch-wont-install/#findComment-110860 Share on other sites More sharing options...
[Cr...] Posted December 18, 2018 Share Posted December 18, 2018 not for me.. full version patch PTB certificates are the only options i have in my drop down and i selected the categories the same as you had. I am for sure running 6.6 no pack installed I double checked. Link to comment https://qualityforum.zeiss.com/topic/19696-newest-64-patch-wont-install/#findComment-110862 Share on other sites More sharing options...
[Cr...] Posted December 18, 2018 Share Posted December 18, 2018 not for me ❓Capture.JPG Link to comment https://qualityforum.zeiss.com/topic/19696-newest-64-patch-wont-install/#findComment-110864 Share on other sites More sharing options...
[Th...] Posted December 18, 2018 Share Posted December 18, 2018 You'll need to scroll down within the dropdown menu, the service pack subcategory is below PTB certificates. Link to comment https://qualityforum.zeiss.com/topic/19696-newest-64-patch-wont-install/#findComment-110866 Share on other sites More sharing options...
[Cr...] Posted December 18, 2018 Share Posted December 18, 2018 😱 🤣 🤣 🤣 🤣 🤣 🤣 🤣 🤣 ....it is most definitely quitting time here today. Good grief. Thank you for your patience 🙂 Link to comment https://qualityforum.zeiss.com/topic/19696-newest-64-patch-wont-install/#findComment-110868 Share on other sites More sharing options...
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