[Me...] Posted May 30, 2018 Share Posted May 30, 2018 Hey all, this problem just started around an hour ago. Roughly every 7 minutes, my stoplight turns red and the status window tells me the "communication failed! Please reconnect interface". Normally I would think that this is a cable issue, but I find it very odd that it loses communication on a pattern. Has anyone ever had to deal with this? I don't have an SMA, so I would rather not call Zeiss if I could. Link to comment https://qualityforum.zeiss.com/topic/20814-communication-failed/ Share on other sites More sharing options...
[Cl...] Posted May 30, 2018 Share Posted May 30, 2018 I'd start by shutting Calypso down, and re-starting. Link to comment https://qualityforum.zeiss.com/topic/20814-communication-failed/#findComment-118404 Share on other sites More sharing options...
[Da...] Posted May 30, 2018 Share Posted May 30, 2018 Could you be having power surges? Link to comment https://qualityforum.zeiss.com/topic/20814-communication-failed/#findComment-118406 Share on other sites More sharing options...
[Me...] Posted May 31, 2018 Author Share Posted May 31, 2018 What type of CMM are you using? Link to comment https://qualityforum.zeiss.com/topic/20814-communication-failed/#findComment-118408 Share on other sites More sharing options...
[No...] Posted June 4, 2018 Share Posted June 4, 2018 Is there a network switch between your machine and the controller? If so, check if it's working correctly. Link to comment https://qualityforum.zeiss.com/topic/20814-communication-failed/#findComment-118410 Share on other sites More sharing options...
[Me...] Posted June 4, 2018 Author Share Posted June 4, 2018 Everything is in working order currently First thing I did was shut everything down, and turn it back on. Still had the problem. Next I let it sit over the weekend, powered off. Came in this morning, no problems at all. Makes me nervous that it'll happen again, but I'm just thankful its working. I'm thinking it is the network switch, but I don't know enough about the device. CMM is a Mitutoyo using TP20. Link to comment https://qualityforum.zeiss.com/topic/20814-communication-failed/#findComment-118412 Share on other sites More sharing options...
[Me...] Posted June 4, 2018 Author Share Posted June 4, 2018 Ian when are you seeing this happen? does it happen when running parts in autorun or just calypso? multi-pallet? Link to comment https://qualityforum.zeiss.com/topic/20814-communication-failed/#findComment-118414 Share on other sites More sharing options...
[Me...] Posted June 4, 2018 Author Share Posted June 4, 2018 Just in Calypso. It never happened while running a part (thankfully), but just while sitting idle. We don't use autorun. It did seem that the duration between failures was constant. Almost exact. Link to comment https://qualityforum.zeiss.com/topic/20814-communication-failed/#findComment-118416 Share on other sites More sharing options...
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