[Cl...] Posted May 16, 2018 Share Posted May 16, 2018 We just purchased and received curve for one of our Contura's. I cannot get it activated on this machine. After going through the activation process, It say it's activated, but doesn't show up in Calypso. Link to comment https://qualityforum.zeiss.com/topic/20882-curve-license/ Share on other sites More sharing options...
[Me...] Posted May 16, 2018 Share Posted May 16, 2018 This is probably a dumb question, but have you tried rebooting Calypso? Link to comment https://qualityforum.zeiss.com/topic/20882-curve-license/#findComment-118786 Share on other sites More sharing options...
[Cl...] Posted May 17, 2018 Author Share Posted May 17, 2018 Not a dumb question, Yes I did. Link to comment https://qualityforum.zeiss.com/topic/20882-curve-license/#findComment-118788 Share on other sites More sharing options...
[De...] Posted May 17, 2018 Share Posted May 17, 2018 Are you using the most up to date version of Calypso? If you are using an older version it might require the old licensing scheme. Link to comment https://qualityforum.zeiss.com/topic/20882-curve-license/#findComment-118790 Share on other sites More sharing options...
[Ow...] Posted May 17, 2018 Share Posted May 17, 2018 So, after installing have you gone to the Extras menu and selected miscellaneous and made sure the box for curve is ticked for activation. Link to comment https://qualityforum.zeiss.com/topic/20882-curve-license/#findComment-118792 Share on other sites More sharing options...
[Cl...] Posted May 21, 2018 Author Share Posted May 21, 2018 I was given the wrong entitlement ID. Link to comment https://qualityforum.zeiss.com/topic/20882-curve-license/#findComment-118794 Share on other sites More sharing options...
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