[ti...] Posted December 12, 2024 Share Posted December 12, 2024 We are getting this flag "Roller Contacts are still open"... and what I am reading is to clean the contacts/rollers. But, when we go into manual load stylus, click on "Release Stylus System" it does not release? Its loose, but we do not want to force this off. Another issue I had noticed was, at the digital readout, on the controller, A and B are not at the position that the digital readout states. A shows zero but B says -12.5 and we can visually see its perpendicular to the table? Any help will be greatly appreciated! Thanks Link to comment https://qualityforum.zeiss.com/topic/21504-roller-contacts-are-still-open/ Share on other sites More sharing options...
[ti...] Posted December 13, 2024 Author Share Posted December 13, 2024 Just adding... this is a brand new machine. We haven't even ran a part on this yet. We had training on it, and thats all. Thanks again for looking Link to comment https://qualityforum.zeiss.com/topic/21504-roller-contacts-are-still-open/#findComment-122558 Share on other sites More sharing options...
[Mi...] Posted December 13, 2024 Share Posted December 13, 2024 What is the machine and what head is on it? Link to comment https://qualityforum.zeiss.com/topic/21504-roller-contacts-are-still-open/#findComment-122574 Share on other sites More sharing options...
[Ju...] Posted December 13, 2024 Share Posted December 13, 2024 (edited) If you are available to catch the stylus system, you can also drop the probe by using the controller. SHIFT+Bottom Return F2 This immediately drops the stylus system without a countdown, so be ready to catch it. Edited December 13, 2024 Added that release is immediate without countdown Link to comment https://qualityforum.zeiss.com/topic/21504-roller-contacts-are-still-open/#findComment-122624 Share on other sites More sharing options...
[Ri...] Posted December 13, 2024 Share Posted December 13, 2024 (edited) Please sign in to view this quote. DO NOT DO THIS IF YOU HAVE AN RDS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Edited December 13, 2024 Link to comment https://qualityforum.zeiss.com/topic/21504-roller-contacts-are-still-open/#findComment-122628 Share on other sites More sharing options...
[Mi...] Posted December 13, 2024 Share Posted December 13, 2024 Please sign in to view this quote. THIS. It'll drop the whole thing. That's why I asked what head the machine has... there are different answers and troubleshooting steps depending on what the answer is. Link to comment https://qualityforum.zeiss.com/topic/21504-roller-contacts-are-still-open/#findComment-122630 Share on other sites More sharing options...
[Ri...] Posted December 13, 2024 Share Posted December 13, 2024 Please sign in to view this quote. I agree. It sounds like it's an RDS because he was talking about the A and B angles. Link to comment https://qualityforum.zeiss.com/topic/21504-roller-contacts-are-still-open/#findComment-122632 Share on other sites More sharing options...
[Ju...] Posted December 13, 2024 Share Posted December 13, 2024 Good catch, gentlemen. I use a Vast XT Gold head, so I don't really have experience with any other head. I was unaware of the potentially disastrous consequences of my suggestion. Link to comment https://qualityforum.zeiss.com/topic/21504-roller-contacts-are-still-open/#findComment-122634 Share on other sites More sharing options...
[Ri...] Posted December 13, 2024 Share Posted December 13, 2024 Please sign in to view this quote. A lot of us were this way, and unfortunately found out the hard way. 😞 There is a black button on the side of the RDS adapter that is supposed to catch it, so it forces you to have it pressed in when trying to perform a manual release, but I've worked on machines where this button was damaged, so it fell straight towards the granite. Bad day. Link to comment https://qualityforum.zeiss.com/topic/21504-roller-contacts-are-still-open/#findComment-122636 Share on other sites More sharing options...
[ti...] Posted December 13, 2024 Author Share Posted December 13, 2024 Vast XXT Zeiss I am working evenings and my IE was able to get the 'A' and 'B' at zero.... today/days I am going from PCDmis to Zeiss Calypso, so theres some learning curve here. Anyways... this CMM seems to have lost where the tool/probe holder (Changing System ) is. ?? Like I stated yesterday.... this is a brand new machine and we had our "master" probe and a "straight" probe already in this holder (from when the instructor was here training us). Since the machine lost 'A' & "B" positions.... do we need to find the 'changing system' (AKA tool/probe holder) again? Seems to be this way, and my red flag is why/what could have happened? I know its more than likely I did something wrong.... but I'm going over it and I cannot see what I did. If you folks have any input, please feel free. I appreciate everyones response! Link to comment https://qualityforum.zeiss.com/topic/21504-roller-contacts-are-still-open/#findComment-122652 Share on other sites More sharing options...
[Ma...] Posted December 14, 2024 Share Posted December 14, 2024 Perhaps my answer is stupid, but are you connected to real machine and not simulation? Otherwise would be wise to call zeiss. They will answer with explanation. Link to comment https://qualityforum.zeiss.com/topic/21504-roller-contacts-are-still-open/#findComment-122658 Share on other sites More sharing options...
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