Issues with the drive shutting off

[[Ru...]]

Recently I been having issues with my drive shutting off when I use the F9 (execute now) function. I use this feature to re-run a selected characteristic in the program. It seems to happen only in the Z position. I started to slow down the speed when it moves in the Z axis which seemed to have worked, but now I have the knob speed turn down half way and it starting to shut off as well. Our other CMM doesn't seem to have that problem. Its also doing it when selecting to store a probe. Once again only on the Z direction.

[[Je...]]

Contact service.  Appears to be a drive motor or scale error.  Software use cannot shut the drives off unless there is a physical crash (which is actually the CMM shutting drives off itself)

[[Ru...]]

Thanks I created a ticket with zeiss just waiting to hear back. I was just wondering if others ran across the same issue.

 

[[No...]]

Could be the drive lagging because a belt or something is slipping, depending on what kind of drive you have. It's a common problem caused by drive wear.

[[Ru...]]

 

the CMM is not even a year old so im not sure if it can have that much wear on it. The older CMM doesnt have that issue.

Edited March 7, 2025

[[Na...]]

Did you ever find out the cause and solution? Just started having this same issue on our Contura that is also less than a year old.