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Interface Error


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If the issue is sporadic, it's possible your ethernet cable is shorting out and you need a replacement to continue constant communication. Additionally, I'd check on your IP settings. Relevant Knowledge Base Article on resolving connection problems: https://portal.zeiss.com/knowledge-base?id=454224

If that does not resolve the issue, this article directly discussing the KMGIO.dll file may help as well: https://portal.zeiss.com/knowledge-base?id=579796

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