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Star Probe Stylus System Not Clearing Probe Rack in 1 Specific Bay


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Hello Everyone,

I just started having this issue today where a commonly used star probe is not clearing the probe rack. When I do a manual change and I ask the machine to dock the probe, the machine traverses to the probe rack area and the #5 probe is hovering over the dock. The machine proceeds to start moving in the -Z direction & if I don't lower the speed/stop the machine, the #5 probe will collide with top of the stylus system holder.

Alternatively, when sending another probe back to the rack & having the CMM pick up the star probe, the inverse effect happens and the #5 probe collides with the top of the probe rack in the +Z direction. 

 

The funny thing is that this condition only happens when a star probe is assigned to a specific holding bay. When I assign the probe to another bay, it works fine & how it should. Has anyone ever experienced something like this or knows a fix?

 

Thanks

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