[An...] Posted Tuesday at 01:26 PM Share Posted Tuesday at 01:26 PM This morning both our ACCURA and CONTURA have started having issues seemingly out of nowhere. Both machines were kicking the drives off randomly, now they are stopping mid program with "interface" issues. Calypso can be buggy but my usual tricks are not working and I have never had both machines freak out at the same time before. Any suggestions? Link to comment Share on other sites More sharing options...
[Ke...] Posted Tuesday at 01:40 PM Share Posted Tuesday at 01:40 PM Seems like air pressure fluctuations could be the source of the problem. Link to comment Share on other sites More sharing options...
[Ch...] Posted Tuesday at 03:22 PM Share Posted Tuesday at 03:22 PM Regarding the Interface Error that typically points towards a communication between CALYPSO and CMM type of issue. The fact that both CMMs started doing this at the same time seems a little coincident, could there have been some sort of network/security update pushed out by IT last night? 1 Link to comment Share on other sites More sharing options...
[To...] Posted Tuesday at 07:07 PM Share Posted Tuesday at 07:07 PM My first thought was also, "what did IT do?" 2 Link to comment Share on other sites More sharing options...
[Dr...] Posted Tuesday at 07:33 PM Share Posted Tuesday at 07:33 PM Not sure what tricks you've already tried, but Please sign in to view this username. wrote up a really thorough article in the Knowledge Base about troubleshooting connection issues: https://portal.zeiss.com/knowledge-base?id=454224. I'm also leaning toward an IT-related change; surely this isn't a coincidence. Link to comment Share on other sites More sharing options...
[Ky...] Posted Tuesday at 08:53 PM Share Posted Tuesday at 08:53 PM Yeah, 10053 I think is usually an indication of something IT related. It is devilishly hard to nail down, though, at least without some sort of log network interactions. I would take a look at our exception list and start there: https://portal.zeiss.com/knowledge-base?id=563509 Link to comment Share on other sites More sharing options...
[Wo...] Posted Wednesday at 12:29 PM Share Posted Wednesday at 12:29 PM I vote network or AV causing problems. I actually got rid of Avast and stay with Microsoft Defender because it was causing issues almost every update. Link to comment Share on other sites More sharing options...
[Ma...] Posted Wednesday at 12:36 PM Share Posted Wednesday at 12:36 PM AVs are overrated :-) I stay on Defender at home and i must say - i do much more dangerous things than at work. 1 Link to comment Share on other sites More sharing options...
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