[Fl...] Posted July 23, 2025 Share Posted July 23, 2025 Hi all, Recently our PC broke down. We've identified this was caused by corrupted HDD / faulty RAID controller. I'm in the process of reinstalling everything on new HDD's: the operating system and the software. Since it is an old GOM system (pre-ZEISS), I'm not sure how to go about with this. Anyone had a similar case? How to get the license back connected to the PC, etc, ... Our system: ATOS Triple Scan from 2015 with swivel lift and rotation table. DELL precision T5600 Any support is welcome! Thanks Link to comment https://qualityforum.zeiss.com/topic/24003-broken-hdd-_-re-install-measurement-and-scan-environment/ Share on other sites More sharing options...
[Na...] Posted July 25, 2025 Share Posted July 25, 2025 Hi Florian, the license should be no problem, as it's stored on the license dongle. If you were running it with an older software, you might need to reach out to the support since old versions are not offered for download. Nanno Link to comment https://qualityforum.zeiss.com/topic/24003-broken-hdd-_-re-install-measurement-and-scan-environment/#findComment-135747 Share on other sites More sharing options...
[Na...] Posted July 28, 2025 Share Posted July 28, 2025 Small update: with a Thales license, it might need to be revoked since it's PC bound and the license manager might detect the changed hardware as another PC. With an older Wibu based license there should be no issue. Nanno Link to comment https://qualityforum.zeiss.com/topic/24003-broken-hdd-_-re-install-measurement-and-scan-environment/#findComment-135813 Share on other sites More sharing options...
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