Calypso 2019 and windows 11

[[Ja...]]

We are currently on calypso version 2019 windows 10. IT wants to update all computers to windows 11. Does anyone know if it is possible to update to windows 11 without having to update Calypso?

[[Lu...]]

Hello Jason,

Please view the linked Knowledge Base article. Unfortunately, CALYPSO 2019 is not supported with Windows 11.

https://portal.zeiss.com/knowledge-base?id=815374

[[Ja...]]

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Thank you

[[is...]]

I have one cmm currently in windows 10 using calypso 2019 that was upgraded to windows 11 to test six months ago, so far, no issues.

But I believe, Zeiss won't support it when other problem arises.

[[Lu...]]

If a version of CALYPSO is not supported with your version of Windows, this does not necessarily mean it won't function. To be supported means the software has undergone rigorous testing with that OS, and any bugs or issues found can be addressed by ZEISS' Software Support team. To be unsupported means ZEISS cannot guarantee optimal performance on that OS, and if issues arise, the solution recommended will be to upgrade/downgrade to an appropriate OS for that CALYPSO version in order to further diagnose and provide support. 

[[Je...]]

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, this sounds like a strategic opportunity to upgrade your Calypso version.

You can use the Windows 11 update in your organization as momentum to justify the CapEx.  It's a double win, because you improve IT security by upgrading Windows and you get access to a more powerful Calypso.

The Calypso improvements in the past two versions have been fantastic, with the simulation lag being the only real detractor at the moment.

[[Ri...]]

It will function, sometimes you may get odd errors, and some dialog boxes will not show in its entirety when utilized.

The worst dialog box is when you right click a feature to execute, if the feature is at the lowest portion of the screen (or near the lowest) the entire dialog box will not be visible. Using "F9" to execute a feature works in that case. This problem seems to come up using multiple monitors.

I am running 2016, 2017 and 2022 in simulation on a laptop with Win11.

Also running v2022 live on PC with Win11. These CMM's are single monitors and do not have the dialog box issue but do have random odd errors. 

Typically restarting Calypso removes the errors for a while.

Edited September 11, 2025

[[Za...]]

Everything mentioned in this thread is right on the money, and I would suggest one more thing if you're going to be using a version of calypso on an unsupported operating system. Make sure that at the very least you are on the latest service pack of whichever version of CALYPSO you'll be running.
https://portal.zeiss.com/knowledge-base?id=860897