Problem after dongle license updating

[[re...]]

Hello, we're trying to use the gom software 2025 after updating the license using the activation ID, but every time we get the error: Invalid license.

Is there something we did wrong? We had to use a different PC to load the ID. 

The dongle is normally detected using the Q Suite

 

Thanks in advance

[[Ky...]]

Steps to Transfer a License Using a Dongle

1. Return to the Original PC:

   • Go to the PC where the license was originally activated.

2. Access License Overview:

   • Open the software and navigate to the License Overview section.

3. Locate the 2025 License:

   • Find the license for the year 2025 in the list of licenses.

4. View License Details:

   • Click on the Details button associated with the 2025 license.

5. Generate ZLIC File:

   • In the details view, look for an option to create or share the license file. This will generate a ZLIC file.

6. Transfer the ZLIC File:

   • Move the generated ZLIC file to the PC where you want to share the dongle.

7. Plug in the Dongle:

   • Connect the dongle to the new PC.

8. Import the ZLIC File:

   • Open the software on the new PC and navigate back to the License Overview.
   • Look for an Import tab at the top of the screen.
   • Use this tab to import the ZLIC file you transferred.

9. Complete the Process:

   • After importing, the new PC should now have access to the license associated with the dongle.
     
     Respectfully,