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Surfcom error: F0340000


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Our Surfcom 2000SD2 continue giving out the same error message code: F0340000, indicating that the emergency stop is pushed. We rest the button and turn it back on, but the same error message still appears. We did some troubleshooting, by turning off power to the main unit, checked the fuse and even disconnecting and reconnecting the cables from the PC. We still get the same error message. We even left the cables disconnected from the PC and the same message still appears.

image.png.ef10f0ae70f35d6f3cc76690e60846c5.png

We assume that this may be a software issue. Seems like the error code does not reset and allow the program to fully open.

If anyone has any idea or know how to reset this error code, please let us know.

Thanks.

 

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  • 2 weeks later...

I know it's a long shot, but if this were to appear on like a new machine, what would cause it to not reset the alarm. Could this be because the board within the Jog-Box or the corresponding board in the Amp, that's locked up or shorted out. I know it's pretty old, and replacement parts are slim to none for this machine. If ideas or suggestion would be greatly appreciated.

Thanks.

 

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