[To...] Posted November 4, 2025 Share Posted November 4, 2025 Just upgraded 7.4.00 to 7.4.24 and got the above error when starting Calypso. Machine does not connect. Yes, everything was re-booted. Any thoughts? Link to comment https://qualityforum.zeiss.com/topic/24993-unhandled-exception-could-not-load-library/ Share on other sites More sharing options...
[Je...] Posted November 4, 2025 Share Posted November 4, 2025 Contact support Tom. This is a known issue with 7.4.24 specifically. It will sometimes corrupt one of the kmgio.dll files used to communicate to the controller. 1 Link to comment https://qualityforum.zeiss.com/topic/24993-unhandled-exception-could-not-load-library/#findComment-141435 Share on other sites More sharing options...
[To...] Posted November 4, 2025 Author Share Posted November 4, 2025 Hi Jeff, I actually tried re-installing the SP and now it works. Thank you. 1 Link to comment https://qualityforum.zeiss.com/topic/24993-unhandled-exception-could-not-load-library/#findComment-141441 Share on other sites More sharing options...
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