[Da...] Posted November 4 Share Posted November 4 Contura G2 just upgraded to 2024. I keep getting a black screen and this alarm. Does anyone know how to fix this? Link to comment Share on other sites More sharing options...
[Ky...] Posted November 4 Share Posted November 4 ACIS issues like this can be caused by a wide variety of things. I would probably start with this: What sort of graphics card are you using? You can use the DXDiag executable in Windows to check. If this is an upgrade, might there be some IT restrictions that were set up for the old version, but not for the new version as they might be in different locations? If you open the event viewer in windows and look at the application log in the Windows Logs section, are you seeing any errors, especially referencing NView? This is caused by an NVidia software that is easy enough to uninstall. 1 Link to comment Share on other sites More sharing options...
[Da...] Posted November 4 Author Share Posted November 4 Thanks Kyle! My IT guy just got it fixed using the information from the portal. It was the graphics card, the settings needed to be changed. 1 Link to comment Share on other sites More sharing options...
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