[To...] Posted April 13 Share Posted April 13 Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/ Share on other sites More sharing options...
[Ra...] Posted April 13 Share Posted April 13 First time I've ever seen something like that. I would probably just keep taking off components one by one to try and isolate the problem child. One stylus off, other stylus off, knuckle off, etc. If it keeps alarming when completely dissasembled, maybe it has something to do with the qualification? Very shocked that changing the adapter plate and rack port didn't help. 1 Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-148994 Share on other sites More sharing options...
[To...] Posted April 14 Author Share Posted April 14 Another funny thing. It seems like each time I change something, it will actually work ONCE but then doesn't work again. I am getting a complex that there's a hidden camera somewhere and someone is messin' with me. 1 Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149028 Share on other sites More sharing options...
[Ni...] Posted April 14 Share Posted April 14 Do you have another machine you could try this on? Rule out the probe head if it is a weight or balance issue? I had this issue once but it was specific to the holder location. It ended up being that the screw somehow backed out that held in the circular clocking tab that is under the bellow of the holder. 1 Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149030 Share on other sites More sharing options...
[To...] Posted April 14 Author Share Posted April 14 Please sign in to view this username. Unfortunately, I don't. Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149032 Share on other sites More sharing options...
[Ni...] Posted April 14 Share Posted April 14 Can you add a short extension in the Z axis? is there a chance its hitting the bottom of the holder on the way in? 1 Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149034 Share on other sites More sharing options...
[To...] Posted April 14 Author Share Posted April 14 (edited) Please sign in to view this username. That was my original config and it didn't work after a couple of probe changes. The only other thing that I can't try is swapping the VAST-Gold sensor, which was replaced back in December. Edited April 14 Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149090 Share on other sites More sharing options...
[Sv...] Posted April 15 Share Posted April 15 I only have Vast XXT with RDS. But doesn't Vast Gold also have the ID chip? Could that be the reason? Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149108 Share on other sites More sharing options...
[To...] Posted April 15 Author Share Posted April 15 (edited) Please sign in to view this quote. I do not have it activated on my machine. BTW, the ID chip can be switched on or off on VAST-XXT, too. Typically, it only comes into play when loading a stylus system manually or via cnc change. It ensures that you have loaded the correct stylus system. I am able to pick up this stylus system, just can't drop it off. Edited April 15 Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149120 Share on other sites More sharing options...
[Ch...] Posted April 15 Share Posted April 15 I agree that its odd that changing adaptor plates or probe holders didn't help. I don't think balance is your issue. I use one stylus system that is way more out of balance than that one, and it still picks up and drops off fine. Gremlins or Voodoo is the only logical explanation here. 2 Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149126 Share on other sites More sharing options...
[Do...] Posted April 15 Share Posted April 15 Likely not your issue, but I had encountered a probe change issue in the past as well. Zeiss techs came out and thought it was likely a short in the cabling. I found out we had water/oil getting into the machine that was causing the limit switch to activate randomly during probe changes (always when dropping off). In my case, the probes/bays were random so trying to pinpoint the issue took some time. Ended up deep cleaning the bowls, replacing the filters and adding additional filtration to the incoming air line to resolve the problem. Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149132 Share on other sites More sharing options...
[Ri...] Posted April 15 Share Posted April 15 Please sign in to view this username. Is this an authentic Zeiss adapter plate? What is marking on the plate? Damage or wear? If you manually place it in there, how does it feel if you attempt to manually slide it in and out? Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149136 Share on other sites More sharing options...
[Th...] Posted April 15 Share Posted April 15 That looks like plastic residue from the probe holders. I have holders and plates that are a decade old at this point, and they all have stuff there from the flanges in the holders being slowly ground away by friction against the plates over time. Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149142 Share on other sites More sharing options...
[Sc...] Posted April 15 Share Posted April 15 Those are rub marks from the holder. I usually get those on the most used stylus systems and adapter plates with rough anodize. I usually clean my plates twice a year to remove it. I had a similar issue with adapter plates not engaging or disengaging in a holder. Couple of things I did was change the name of the probe assembly and build it with just a single stylus in the Z direction. Then if it changed with no issues, modify it to be what I needed. The other thing I did was clean all the bays really well and polish the fins that guide the adapter plates in place. If none of these worked, I re-weighed and re-balanced the assembly to ensure it was as close to even on each side. Another thing to try is possibly put small extensions on the X+/X- directions to see if there is an angular issue preventing the change from happening. Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149144 Share on other sites More sharing options...
[To...] Posted April 15 Author Share Posted April 15 Everything is official Zeiss gear. I will take a look at plastic buildup, including on the other two adapter plates. This machine is not in a production environment and gets very light usage. It is off more than it is on. I'm going to focus on the balance though I've used unbalanced stylus systems in the part and never had an issue. I do try to use some kind of counterweight most of the time. Everything I'm currently using is carbon fiber with the exception of the 3x58 stylus with the steel extensions. Maybe the steel extensions are too much weight in the -Y direction.... Any suggestions on how to balance a tool? I also don't have any issues with the other probe with the extended +Y. I think the only 3 things left are the cleanliness, the balance or the new VAST-Gold, though I tech told me it couldn't be the sensor. And, the suggestions by Scott W. Thanks to everyone for the feedback. 1 Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149154 Share on other sites More sharing options...
[To...] Posted April 15 Author Share Posted April 15 Here’s the official error message Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149174 Share on other sites More sharing options...
[Sc...] Posted April 15 Share Posted April 15 This is going to sound weird, but does the adapter plate sound correct when clicking in? I bought a bunch of adapter plates from a 3rd party once and had to return them all because they didn't sound right and had loading issues. Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149180 Share on other sites More sharing options...
[Je...] Posted April 16 Share Posted April 16 (edited) Just a shot in the hole: did you tighten the three screws with 2NM? I had a loading-problem with my XTR-head with a stylussystem, because I tighten them much to hard. Edited April 16 Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149184 Share on other sites More sharing options...
[No...] Posted April 16 Share Posted April 16 (edited) Please sign in to view this quote. It seems that even when switched off, the ID chip system is never fully inactive. When I set up our new Conturas in 2023, they rejected many of our existing (old) third-party plates, no mattter what I did. I have the ID chip set to off too, but it happened anyway. The only thing that helped was to isolate the two contact pads on the PCB by sticking two GOM reference marks on them. 🤣 Edited April 16 Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149188 Share on other sites More sharing options...
[na...] Posted April 16 Share Posted April 16 If you run Device Activator is the problem still there? -> https://portal.zeiss.com/download-center/softwares/imt/software/9775 Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149190 Share on other sites More sharing options...
[To...] Posted April 16 Author Share Posted April 16 Please sign in to view this quote. This error only happens when the stylus system is going into the probe rack to drop it off. If I manually put the stylus system in the probe rack, it picks it up fine. Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149202 Share on other sites More sharing options...
[To...] Posted April 16 Author Share Posted April 16 Please sign in to view this quote. In the guide, I don't see any mention of VAST-Gold or VAST-XT-Gold. From what I see, this is only for VAST-XXT. Is that right? Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149204 Share on other sites More sharing options...
[Ma...] Posted April 16 Share Posted April 16 The Device Activator is also for the active sensors like VAST Gold or VAST XT Gold, it gets updated every ~6 weeks on the portal and has new plate ID's included for the new created Adapter Plates. When you buy new adapter plates there should always be a red sticker attached to the plate packaging which says to run the device activator. Best Regards Marcel Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149206 Share on other sites More sharing options...
[To...] Posted April 16 Author Share Posted April 16 (edited) Please sign in to view this quote. Please sign in to view this username. Would it be necessary if the VAST-Gold sensor was replaced in December? There are no new adapter plates. Edited April 16 Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149208 Share on other sites More sharing options...
[Ma...] Posted April 16 Share Posted April 16 Please sign in to view this username. As far as i know you need to run the device activator also when there has been a change of the sensor itself, because it also has a unique ID! Link to comment https://qualityforum.zeiss.com/topic/26356-probe-storing-problem/#findComment-149210 Share on other sites More sharing options...
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