Can't get to 127.0.0.1:39026

[[Ma...]]

Hi All,

Need help troubleshooting this.  Has anyone ever have an issue with Zeiss Hardware service that can't get to the Triple Scan on a Domain PC? I can get to 127.0.0.1:39025 but can't get to :39026.  No Computers Policy apply.  Firewall is off. no Endpoint install.  On a Vanilla Win10, I can do all that without any issue.  1. Install Zeiss Quality Suite, 2. Install Zeiss Inspect hardware service, and 3. install Zeiss Inspect. 

 

Thank you.

[[Ma...]]

I am acccessing ATOS5 via it's IP - should be in the configuration.

[[Ma...]]

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Hi Martin,

 

I also try that and I'm getting The Connection is blocked.

 

[[Ma...]]

Now i have 15:33 - wait until i get into work and i'll send what to do.

I think you have to fill IP from your ATOS ( 192.168.4.201 ) into field where is your mouse pointer on last image.
But i will have a verified answer tommorow.

You can also try what button "Correct System" will do.

Edited April 21

[[DW...]]

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 Bring up Task Manager and see if ZEISS_INSPECT_HardwareServer and ZEISS_INSPECT_HardwareService are running. 

[[Ma...]]

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ZEISS INSPECT Hardware Service are running perfectly by design.  I can get to it with port :39025 with 127.0.0.1:39025 and after I change it to 192.168.4.1:39025.   and everytime I'm getting this (The connection is blocked. 

[[Ma...]]

So i was wrong about filling IP other than 127.0.0.1

I have on that page with service setted up WebServer IP address as Localhost and not that IP from machine.

Perhaps this will help?