[Ma...] Posted April 20 Share Posted April 20 Hi All, Need help troubleshooting this. Has anyone ever have an issue with Zeiss Hardware service that can't get to the Triple Scan on a Domain PC? I can get to 127.0.0.1:39025 but can't get to :39026. No Computers Policy apply. Firewall is off. no Endpoint install. On a Vanilla Win10, I can do all that without any issue. 1. Install Zeiss Quality Suite, 2. Install Zeiss Inspect hardware service, and 3. install Zeiss Inspect. Thank you. Link to comment https://qualityforum.zeiss.com/topic/26403-cant-get-to-12700139026/ Share on other sites More sharing options...
[Ma...] Posted April 20 Share Posted April 20 I am acccessing ATOS5 via it's IP - should be in the configuration. Link to comment https://qualityforum.zeiss.com/topic/26403-cant-get-to-12700139026/#findComment-149333 Share on other sites More sharing options...
[Ma...] Posted April 20 Author Share Posted April 20 Please sign in to view this quote. Hi Martin, I also try that and I'm getting The Connection is blocked. Link to comment https://qualityforum.zeiss.com/topic/26403-cant-get-to-12700139026/#findComment-149355 Share on other sites More sharing options...
[Ma...] Posted April 21 Share Posted April 21 (edited) Now i have 15:33 - wait until i get into work and i'll send what to do. I think you have to fill IP from your ATOS ( 192.168.4.201 ) into field where is your mouse pointer on last image. But i will have a verified answer tommorow. You can also try what button "Correct System" will do. Edited April 21 Link to comment https://qualityforum.zeiss.com/topic/26403-cant-get-to-12700139026/#findComment-149397 Share on other sites More sharing options...
[DW...] Posted April 21 Share Posted April 21 Please sign in to view this quote. Please sign in to view this username. Bring up Task Manager and see if ZEISS_INSPECT_HardwareServer and ZEISS_INSPECT_HardwareService are running. Link to comment https://qualityforum.zeiss.com/topic/26403-cant-get-to-12700139026/#findComment-149401 Share on other sites More sharing options...
[Ma...] Posted April 21 Author Share Posted April 21 Please sign in to view this quote. ZEISS INSPECT Hardware Service are running perfectly by design. I can get to it with port :39025 with 127.0.0.1:39025 and after I change it to 192.168.4.1:39025. and everytime I'm getting this (The connection is blocked. Link to comment https://qualityforum.zeiss.com/topic/26403-cant-get-to-12700139026/#findComment-149417 Share on other sites More sharing options...
[Ma...] Posted April 22 Share Posted April 22 So i was wrong about filling IP other than 127.0.0.1 I have on that page with service setted up WebServer IP address as Localhost and not that IP from machine. Perhaps this will help? Link to comment https://qualityforum.zeiss.com/topic/26403-cant-get-to-12700139026/#findComment-149443 Share on other sites More sharing options...
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