Unhandled exception: this collection is empty

[[Ma...]]

Good morning,

Error report attached.  Zeiss Pro T2 Advance w/Calypso 2024 7.8.00.

Started initial run for a brand new program using a manual alignment. After probing alignment features and clicking through the prompt for switching to CNC Mode is when I get the error.

I've tried resetting the software, then the CMM, then shut down everything including the PC and let it sit 25 minutes before restarting, but the problem persisted.  I was able to successfully run an existing proven program with no issues, so the error is unique to the program.

I appears like I can run program manually, but I have several circles with 40 hits ea. and I'd rather not have to do that. 😄

Any help would be much appreciated, thanks!

AER_20260519_102456_069.cef

[[Ma...]]

Good Morning Matthew,

if you're running the base Version 7.8.00, my first suggestion would be the latest ServicePack, just like Windows, a lot of BUGs get fixed with each Pack. 

If that doesnt help i would contact your local Software Support and send them the ErrorReport.

 

Best Regards

Marcel

[[Ri...]]

When I had a similar error, if not the same, it was due to PCM, an array not calculating because it was setup wrong.

 

[[Ma...]]

I haven't been good at all keeping up with that stuff, so I'll do that. Thanks for the reply!

[[Ma...]]

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I think I did see PCM when I was going over the error report. Can you remember at all what the setup error was?

[[Ri...]]

This was when I had to trouble shoot a similar error.