NO CONNECTION TO CMM

[[Zo...]]

For an unknown reason Calypso cannot connect to my CMM< a Contura that I've been connecting to for the last 6 years with no issues.

We no longer have a service contract so I cannot call Zeiss for remote help, but I am, hoping someone here can help me figure out what could cause the disconnect and how to reconnect. 

When I turn on the CMM and the drive is on, I am getting the following message, see attached.

Any help is greatly appreciated.

[[No...]]

First check the usual suspects:

• Network card(s) in your PC (settings, IP address, card correctly seated in PC slot?)
• Network cable to CMM (seated correctly?, undamaged?)
• CMM settings in Calypso (Calypso uses a standard IP address, which I don't remember out of my head - maybe others can fill in)
• Do you happen to have a network switch or any other inbetween device between CMM and PC? If so, check if it's ok.
• Something related that I surely forgot...

I all else fails, a faulty CMM controller should also be considered.

Edited 9 hours ago

[[Ca...]]

Hello - Here is an article that will walk you through many of the checks outlined above: https://portal.zeiss.com/knowledge-base?query=connection&id=454224

[[Zo...]]

I followed the steps in the link and found that the "CMM Network" connection on my PC was disabled, for reasons unknown at this time. I re-enabled it and Calypso connected as usual, it seems to be back to normal.

Thank you enormously.