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Error atosmmt-001 Connection to Database is Broken


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When i try to take a shot in photogrammetry i get the same error, I'm able to program it offline and run the program when online. However if i try to manually take a shot it refuses to do so and I'm at a loss

tritop error.png

Tritop error Pt2.png

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I would start with making sure you are on the most up to date version of the Image aquisition drive and hardware service for the version you are using. 
image.thumb.png.bddcb9fa95405b243583e926d585f675.png

I would then make sure everything connects correctly in the Measuring Device Manager.

image.png.ad0c82f5aa9343405a03d4881e8ebc9f.png

image.thumb.png.a91059e4cb7175b5afb68c5bee0ecfae.png

If the issue persists please pull a GOMSIC and contact your local support. 
https://portal.zeiss.com/knowledge-base?id=3047314
 

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