[Ad...] Posted August 14 Share Posted August 14 Getting this error when launching software, can someone advise? Link to comment https://qualityforum.zeiss.com/topic/27236-zeiss-inspect-error/ Share on other sites More sharing options...
[Mi...] Posted August 14 Share Posted August 14 Adam, This is a generic crash error, from this alone the cause can not be determined. However It maybe due to using an updated Windows 11 machine with an older version of the INSPECT software. Please see the link below for details on that issue and what can be done to resolve the issue. https://www.zeiss.com/metrology/en/software/software-information-hub.html If that doesn't resolve your issue you will need to pull a GOMSIC and enter a support ticket. https://portal.zeiss.com/knowledge-base?id=3047314 Link to comment https://qualityforum.zeiss.com/topic/27236-zeiss-inspect-error/#findComment-154348 Share on other sites More sharing options...
[J....] Posted August 24 Share Posted August 24 Funktioniert das auch mit Inspect Pro 2021 ? Link to comment https://qualityforum.zeiss.com/topic/27236-zeiss-inspect-error/#findComment-154602 Share on other sites More sharing options...
[Mi...] Posted August 25 Share Posted August 25 I am not 100% sure what you are referring to when you say "Does this also work with Inspect Pro 2021?" However 2021 is affected by the updated Windows 11 issue outlined below. https://www.zeiss.com/metrology/en/software/software-information-hub.html You can also pull a GOMSIC through 2021. Link to comment https://qualityforum.zeiss.com/topic/27236-zeiss-inspect-error/#findComment-154704 Share on other sites More sharing options...
[GD...] Posted August 25 Share Posted August 25 Hi Adam Did you get this issue resolved? I am having the same issue, getting the same message when I try and open a project in Optical Inspect 3D. This 1st occurred around the same time as your original post. Login to The Zeiss Quality suite also fails so can't run any updates to see if that cures the issue. I had my IT dept look into it while on leave as I thought it may be something to do with our IT security, but have come back to the same issue Link to comment https://qualityforum.zeiss.com/topic/27236-zeiss-inspect-error/#findComment-154710 Share on other sites More sharing options...
[Mi...] Posted August 25 Share Posted August 25 If you are having issues updating through the ZQS, you can always download the updates from the ZEISS Portal, under the download center. https://portal.zeiss.com/download-center/softwares/imt Link to comment https://qualityforum.zeiss.com/topic/27236-zeiss-inspect-error/#findComment-154712 Share on other sites More sharing options...
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