[Br...] Posted September 1 Share Posted September 1 As a reminder, for those who may not be aware, the ZEISS Portal includes a Knowledge Base section located on the Home page. This resource contains hundreds of documents that address many of the questions currently being raised in this forum. I encourage everyone to utilize the Knowledge Base as a reference when researching questions or troubleshooting issues. 1 Link to comment Share on other sites More sharing options...
[Jo...] Posted September 1 Share Posted September 1 Hi Bruce, what are the conditions to access this knowledge base? I just realised again, that i somehow don`t meet the requirements I get "page not found" with links that seem to work for other people. Link to comment Share on other sites More sharing options...
[Ma...] Posted September 1 Share Posted September 1 Please sign in to view this quote. Go to profile on zeiss portal and edit your location to USA - then relogin 1 Link to comment Share on other sites More sharing options...
[Jo...] Posted September 2 Share Posted September 2 (edited) Thanks Please sign in to view this username. Ok tried that, seemed to work, but the following link (random link from another thread) throws "page not found". https://portal.zeiss.com/knowledge-base?id=444229 Does this link work for you? Edited September 2 Link to comment Share on other sites More sharing options...
[na...] Posted September 2 Share Posted September 2 Please sign in to view this quote. Works for me. Link to comment Share on other sites More sharing options...
[Ri...] Posted September 2 Share Posted September 2 Create an association with user search terms/words to the knowledgebase articles. Bring the user to the knowledgebase articles. Link to comment Share on other sites More sharing options...
[Br...] Posted September 2 Author Share Posted September 2 Thanks Richard for the assistance. Your lightning responses are much appreciated! Link to comment Share on other sites More sharing options...
[Br...] Posted September 3 Author Share Posted September 3 Martin, Thank you for your input. You have USA for your location for it to work. See Martin's suggestion below: Go to profile on zeiss portal and edit your location to USA - then relogin 1 Link to comment Share on other sites More sharing options...
[Jo...] Posted September 3 Share Posted September 3 Out of curiosity ... Why do you have to change your location to USA to access services from a german company? 1 Link to comment Share on other sites More sharing options...
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