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GTOOLS-0001 Error


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Hello Mr. Smith,

the log just shows:

Please verify that the device is correctly connected and switched on.
11:59:33 shutdown (14.03.2023)

If everything is set up correctly (did you do help/systemanalysis/sensor? If yes, please share a screenshot) 

please contact our hardware support.

Best regards,

Jens Braun

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Hi Jens

Thank you for the reply, I have included the following screenshots

Sensor connects and scans when i revert back to Gom 2021


When i move back to Gom 2022 , I get the same info from the Analyse Sensor screen. But it will not connect and throws up the GTOOLS-0001 Error





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