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Problem with licence


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hallo everyone,

i have installed GOM Correlate 2020, and registered to GOM. But when i want to start a new project, it keeps telling me Command not executable.

it's like this:

grafik.thumb.png.952437b56efbff4e1ecc05d4d34ade4f.png

When i want to frei licence install, it pops out like this:

grafik.png.b8daeae25b8d14f5c6c5eaaafc00143b.png

And then i followed this instruction, but it didn't work out. There is no "Akutualisieren"...like this:

grafik.png.0095f949430d0124a78f518bbadb191d.png

When i "Analysieren" clicked, nothing happened...

Do you have any idea to this problem? I really need this  help.

 

Thank you anyway!

 

 

 

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https://qualityforum.zeiss.com/topic/290-problem-with-licence/
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Hello Zhou,

it seems, you found a bug in the check system routine. Unfortunately we just created the SW2020 HF5 release which is expected to be the last one for the GOM Software 2020.

To fix your problem, you may start the CodeMeter runtime installer manually. It is located in the 3rdparty folder of the GOM Software:
%PROGRAM FILES%\GOM\2020\3rdparty\CodeMeterRuntime.exe

It is important to install the runtime for all users of the computer. You will be prompted to give admin rights during installation.
Leave all other options unchanged.

After installing the CodeMeter runtime, GOM Correlate will receive a free license automatically.

Best regards

Link to comment
https://qualityforum.zeiss.com/topic/290-problem-with-licence/#findComment-819
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