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GOM Inspect Pro not licensing properly.


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We are using Zeiss Quality Suite 2022 with a network license. The problem is that most of the time, it will not license properly. Instead of opening as PRO, it will open as the viewer. We have directed the CodeMeter component to the license server. It looks like it's a firewall issue because when I bring down the corporate firewall, it works fine. My question is when Zeiss Quality Suite is opened, what site is it trying to reach? If I make an exception for this site, I think it will work.

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https://qualityforum.zeiss.com/topic/3242-gom-inspect-pro-not-licensing-properly/
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Hello, 

there is a Tech Guide Article about "When and Why Does the GOM Software Communicate via the Internet?"
https://techguide.zeiss.com/en/gom-software-2022/article/faq_when_and_why_does_the_gom_software_communicate_via_internet.html

This might help.

 

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