[Mi...] Posted February 23, 2024 Share Posted February 23, 2024 Hi all. I have updated to Zeiss Inspect 2023 on our internet connected workstations with no issues. However, when updating on our GOM boxes (no internet connected due to Company IT Policy) I get an error. Installation fails with MSI error code 2049. I can open Zeiss Inspect using the desktop icon but it opens the old version (2022). Any ideas on what is wrong? Link to comment https://qualityforum.zeiss.com/topic/3694-zeiss-inspect-2023-installation-issues/ Share on other sites More sharing options...
[Na...] Posted February 23, 2024 Share Posted February 23, 2024 Hello Micheal, please try to download and install "Microsoft WebView2" manually from Microsoft. It might be missing on these PCs. If it still fails, please reach out to your local support. Nanno Link to comment https://qualityforum.zeiss.com/topic/3694-zeiss-inspect-2023-installation-issues/#findComment-10552 Share on other sites More sharing options...
[Mi...] Posted February 26, 2024 Author Share Posted February 26, 2024 Thanks for your reply Nanno. I uninstalled Zeiss/GOM applications, rebooted, installed Microsoft Webview2, rebooted and then ran Zeiss Quality Suite 2023 installer. Same result unfortunately. I have attached the gom_suite_installation.log file gom_suite_installation.log Link to comment https://qualityforum.zeiss.com/topic/3694-zeiss-inspect-2023-installation-issues/#findComment-10582 Share on other sites More sharing options...
[Mi...] Posted March 12, 2024 Author Share Posted March 12, 2024 Not ideal, but had to connect the GOM boxes to my mobile phone via wifi and apply Windows updates. All seems ok now.... Link to comment https://qualityforum.zeiss.com/topic/3694-zeiss-inspect-2023-installation-issues/#findComment-10818 Share on other sites More sharing options...
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