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Scanning with wireless remote control


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Hi,
i have an ATOS Q and i have a problem with my wireless remote control.
Until verson 2020 it worked fine but since version 2021 to now with 2023 when I try to launch a normal Scan, with the right button of the remote control, it instead starts a Deformation analysis. How can i solve this?

We tried with both the provided controllers, the Logitech R400 and the Kensington Si600, they behave the same.

Thanks

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  • 1 month later...
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Hi,

could you check the preferences for the key bindings? Maybe there is also a remote key assigned to a shortcut under View -> Screen Setup -> Shortcuts.

Does the space bar work by the way for scanning?

Nanno

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  • 2 weeks later...
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There is no remote key assigned on any shortcut.
The spacebar and all the system works as usual.

I checked again now and i can confirm that is a version-related problem, because if I use it with version 2020 it works for scanning, but with 2023 it doesn't start the scanning

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