[Ri...] Posted May 29, 2024 Share Posted May 29, 2024 Hi, i have an ATOS Q and i have a problem with my wireless remote control. Until verson 2020 it worked fine but since version 2021 to now with 2023 when I try to launch a normal Scan, with the right button of the remote control, it instead starts a Deformation analysis. How can i solve this? We tried with both the provided controllers, the Logitech R400 and the Kensington Si600, they behave the same. Thanks Link to comment https://qualityforum.zeiss.com/topic/4010-scanning-with-wireless-remote-control/ Share on other sites More sharing options...
[Na...] Posted July 10, 2024 Share Posted July 10, 2024 Hi, could you check the preferences for the key bindings? Maybe there is also a remote key assigned to a shortcut under View -> Screen Setup -> Shortcuts. Does the space bar work by the way for scanning? Nanno Link to comment https://qualityforum.zeiss.com/topic/4010-scanning-with-wireless-remote-control/#findComment-11953 Share on other sites More sharing options...
[Ri...] Posted July 23, 2024 Author Share Posted July 23, 2024 There is no remote key assigned on any shortcut. The spacebar and all the system works as usual. I checked again now and i can confirm that is a version-related problem, because if I use it with version 2020 it works for scanning, but with 2023 it doesn't start the scanning Link to comment https://qualityforum.zeiss.com/topic/4010-scanning-with-wireless-remote-control/#findComment-12083 Share on other sites More sharing options...
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