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usb3 root hub power


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good evening,

 

I am having an error with a scan box. does anyone have any idea how to correct this issue attached? 

hub root power error message.jpg

2024-06-19_23-52-21.jpg

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Hello,

for the second error please try to run the calibration measurement series. If the error persists, please try to set up the lenses:
https://techguide.zeiss.com/en/gom-software-2022/article/how_to_set_up_atos_camera_lenses.html

The first error is related to power settings:
https://techguide.zeiss.com/en/zeiss-inspect-2023/article/faq_windows_power_settings_for_7750_laptop.html

 

 

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I hope you are not trying to run a scanbox from a laptop?!

As Nanno says the two errors are totally unrelated to one another.  Id focus on the decalibration issue as the power warning is just that, it doesnt really effect anything in the end .

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